Public Benefits Eligibility Specialist I

State of Hawaiʻi; Honolulu (HI); On-site; USD 42,000 - 53,000; Full time

Job summary

The State of Hawai'i Department of Human Services seeks an entry-level Eligibility Worker I trainee in the Benefit, Employment and Support Services Division (BESSD) and Med-QUEST Division (MQD). You will learn to determine eligibility for public assistance programs and training in policies and procedures.

Responsibilities include assessing applications, explaining rules to clients, and using computer systems to retrieve and enter data.

Qualifications

• Legal authorization to work in the United States (citizens, nationals, or eligible for unrestricted employment).
• High school diploma or equivalent accepted; ability to read, comprehend, and apply written directions; basic mathematical computations.

Responsibilities

• Determine initial and continuing eligibility for public assistance programs for applicants/recipients.
• Explain policies, rules, and regulations to clients in person or by telephone; use computer systems to retrieve and enter data.

Skills

Verbal skills

Reading comprehension

Basic math

Public contact

Education

High school diploma or equivalent

Job description

The State of Hawai'i Department of Human Services seeks an entry-level Eligibility Worker I trainee in the Benefit, Employment and Support Services Division (BESSD) and Med-QUEST Division (MQD). You will learn to determine eligibility for public assistance programs and training in policies and procedures.

Responsibilities include assessing applications, explaining rules to clients, and using computer systems to retrieve and enter data.