Entry-Level Public Benefits Eligibility Worker

State of Hawaiʻi; Honolulu (HI); On-site; USD 42,000 - 53,000; Full time

Job summary

State of Hawaiʻi is hiring in the Benefit, Employment and Support Services Division to train Eligibility Worker I professionals who assess and determine eligibility for public assistance programs. The role includes learning program policies and providing guidance on client eligibility while working with applicants in a support-oriented setting.

As an entry level trainee, you will gain hands-on experience under supervision, handling inquiries, applying rules, and assisting in the processing of

Qualifications

• Three years of work experience involving public contact, providing information, answering questions, and explaining policies.
• Ability to read, comprehend, and apply written directions and perform basic math computations (percentages/averages).
• Experience may be from part-time or unpaid work; high school diploma or equivalent acceptable.

Responsibilities

• Determine initial and continuing eligibility for public assistance programs.
• Receive training as an entry level trainee and learn agency policies and procedures.
• Perform related duties as assigned within BESSD.

Skills

Public contact experience

Verbal communication

Data entry

Education

High school diploma or equivalent

Tools

Computer proficiency

Job description

State of Hawaiʻi is hiring in the Benefit, Employment and Support Services Division to train Eligibility Worker I professionals who assess and determine eligibility for public assistance programs. The role includes learning program policies and providing guidance on client eligibility while working with applicants in a support-oriented setting.

As an entry level trainee, you will gain hands-on experience under supervision, handling inquiries, applying rules, and assisting in the processing of