Public Benefits Eligibility Specialist I

County of Los Angeles; California; On-site; USD 52,000 - 64,000; Full time

Job summary

County of Los Angeles is seeking an Eligibility Worker I to interview clients and determine minor and participant eligibility for public assistance programs such as foster care, CALWORKS, and Medical. The role involves analyzing financial and personal information, computing benefits, and documenting case actions using CalSaws and CSW/CMS.

Applicants must meet education or clerical-experience requirements, and a valid CA driver license is required.

Responsibilities

• Interviews client to determine eligibility for public assistance by collecting financial, personal, and social information.
• Analyzes financial, personal, and social information to determine eligibility for various aid programs.
• Computes budgets, benefits, and payments using program rules and computer software.
• Assists clients and partner staff in completing applications and forms.
• Explains program requirements and rights to participants and external agencies.
• Enters, verifies, and corrects client data across computerized systems (e.g., CalSaws, CSW/CMS).
• Documents actions and case notes using manual and electronic filing systems.
• Prepares correspondence and reports documenting case results and eligibility decisions.
• Identifies other social services needs and refers clients to resources.

Job description

County of Los Angeles is seeking an Eligibility Worker I to interview clients and determine minor and participant eligibility for public assistance programs such as foster care, CALWORKS, and Medical. The role involves analyzing financial and personal information, computing benefits, and documenting case actions using CalSaws and CSW/CMS.

Applicants must meet education or clerical-experience requirements, and a valid CA driver license is required.