Public Benefits Eligibility Caseworker I

County of Los Angeles; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

County of Los Angeles is seeking an Eligibility Worker I to determine eligibility for public assistance by interviewing clients and reviewing financial and personal information. You will compute benefits, prepare documentation, and refer clients to services as needed.

The role requires mastery of reading comprehension, numerical calculation, and strong customer focus, with options for different working arrangements as needed by the department.

Qualifications

• Reading comprehension is tested in the examination.
• Qualifications include college units or clerical experience.
• Public assistance programs knowledge is desirable.

Responsibilities

• Interview clients to determine eligibility for public assistance.
• Analyze financial and personal information to assess aid needs.
• Prepare and maintain case records and correspondence.
• Explain program requirements and rights to participants.
• Enter and verify data across computerized systems to ensure accuracy.

Skills

Reading Comprehension

Numerical Calculation

Customer Focus

Learning Potential

Responsibility

Education

60 semester units or 90 quarter units

Two years clerical experience

Job description

County of Los Angeles is seeking an Eligibility Worker I to determine eligibility for public assistance by interviewing clients and reviewing financial and personal information. You will compute benefits, prepare documentation, and refer clients to services as needed.

The role requires mastery of reading comprehension, numerical calculation, and strong customer focus, with options for different working arrangements as needed by the department.