Public Benefits Eligibility Specialist

County of San Diego; San Diego (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Telework after probation

Job summary

County of San Diego is seeking a Human Services Specialist to determine eligibility for public assistance and connect clients with services. The role involves intensive training on program regulations and systems, frequent client interaction, and careful case management in a fast-paced office environment.

Candidates should have at least two years of public contact experience and be comfortable using Windows-based computer systems. Telework may be available after a 12-month probationary period.

Qualifications

• Two years of full-time public contact work experience required.
• Education substitution allowed for Associate degree or two years of coursework.
• Bilingual language skills encouraged; indicate languages in application.

Responsibilities

• Determine client eligibility for public assistance programs.
• Interact with clients daily in office settings.
• Learn program regulations and system processes through intensive training.
• Represent the agency professionally and maintain client confidentiality.

Skills

Client interviewing

Public contact

Data entry

Regulation interpretation

Conflict resolution

Analytical thinking

Ethical standards

Multi-tasking

Education

Associate degree or 2 years college coursework

Tools

Windows OS

Job description

County of San Diego is seeking a Human Services Specialist to determine eligibility for public assistance and connect clients with services. The role involves intensive training on program regulations and systems, frequent client interaction, and careful case management in a fast-paced office environment.

Candidates should have at least two years of public contact experience and be comfortable using Windows-based computer systems. Telework may be available after a 12-month probationary period.