Public Benefits Eligibility Specialist

Nicollet-County; Saint Peter (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

Nicollet County Health and Human Services seeks an Eligibility Worker to deliver essential public assistance services to families and individuals, under the supervision of the Financial Assistance Supervisor.

You will interview clients to determine program eligibility, explain provisions, document cases, authorize services, resolve crises, monitor for fraud, and assist with administrative appeals and referrals to internal or external resources.

Qualifications

• Interviews clients to determine eligibility for various programs.
• Maintains complete and accurate case records per guidelines.
• Explains program provisions and compliance requirements to clients.

Responsibilities

• Administers financial and medical assistance programs for eligible individuals and families.
• Monitors cases for fraudulent activity and addresses discrepancies.
• Assists clients in resolving crisis situations with eligibility determinations for emergency funding.

Skills

Analyze problems

Discretion/judgment

Effective communication

Attention to detail

Time management

Record keeping

Education

High school diploma or GED

Postsecondary education

Tools

Computer software

Job description

Nicollet County Health and Human Services seeks an Eligibility Worker to deliver essential public assistance services to families and individuals, under the supervision of the Financial Assistance Supervisor.

You will interview clients to determine program eligibility, explain provisions, document cases, authorize services, resolve crises, monitor for fraud, and assist with administrative appeals and referrals to internal or external resources.