Public Benefits Eligibility Specialist

Scott County; United States; In loco; USD 40.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Paid Holidays

Paid Time Off

Descrizione del lavoro

Scott County is seeking an Eligibility Worker to determine financial eligibility for public assistance programs. The role involves processing applications, renewals, and changes, explaining policies, and guiding clients through complex program rules.

You will review financial documents, coordinate with providers, and maintain accurate case records while staying compliant with privacy laws. Strong communication and multitasking are essential.

Competenze

• High school diploma or GED with related public assistance experience or higher education.
• Experience and bilingual abilities are strongly preferred for this role.
• Knowledge of eligibility rules across programs is essential.

Mansioni

• Determines eligibility through processing applications, renewals, and changes in circumstances.
• Interprets policies and guides clients through complex program rules.
• Reviews and analyzes tax, financial, and legal documents for eligibility.
• Coordinates with internal/external providers to ensure access to services.
• Maintains accurate client case records in electronic systems.

Conoscenze

Customer service

Interpersonal skills

Multi-tasking

Communication

Problem solving

Team collaboration

MS Office

Data privacy awareness

Formazione

High school diploma or GED + 4 years related experience

High school diploma or GED + 1 year post-secondary + 2 years related experience

Associate's Degree + 1 year related experience

Bachelor's Degree related to human services, business, or accounting

Recent public assistance eligibility experience & bilingual abilities

Strumenti

MS Office

Descrizione del lavoro

Scott County is seeking an Eligibility Worker to determine financial eligibility for public assistance programs. The role involves processing applications, renewals, and changes, explaining policies, and guiding clients through complex program rules.

You will review financial documents, coordinate with providers, and maintain accurate case records while staying compliant with privacy laws. Strong communication and multitasking are essential.