Public Assistance Eligibility Specialist

Nicollet County; Saint Peter (MN); On-site; USD 42,000 - 58,000; Full time

Job summary

Nicollet County Health and Human Services is seeking an Eligibility Worker to support families and individuals by determining eligibility for financial and medical assistance programs. You will interview clients, assess needs, explain program rules, and document actions in accordance with state mandates.

The role involves addressing fraud, coordinating referrals to resources, and participating in administrative appeals.

Qualifications

• Valid MN driver's license is required.
• High school diploma or GED is required.
• Three years of experience or postsecondary education.
• Preferred: Minnesota County Eligibility Worker experience.

Responsibilities

• Addresses and analyzes fraud allegations and investigates eligibility discrepancies.
• Explains program provisions and enters factual case notes per state mandates.
• Resolves crises with eligibility determinations for emergency funding programs.
• Authorizes services and connects clients to community resources with referrals.
• Coordinates administrative appeals and informs clients of their rights and appeal process.
• Evaluates eligibility and applies rules to determine benefit levels.
• Maintains up-to-date case records and monitors changes in client circumstances.

Skills

Fraud analysis

Interview skills

Communications

Case notes

Public assistance knowledge

Referral to resources

Administrative appeals

Documentation

Education

High school diploma or GED

Tools

Case management system

Office software

Job description

Nicollet County Health and Human Services is seeking an Eligibility Worker to support families and individuals by determining eligibility for financial and medical assistance programs. You will interview clients, assess needs, explain program rules, and document actions in accordance with state mandates.

The role involves addressing fraud, coordinating referrals to resources, and participating in administrative appeals.