Public Benefits Eligibility Navigator

Blue-Earth-County; Mankato (MN); On-site; USD 50,000 - 65,000; Full time

Job summary

Blue-Earth-County seeks an Eligibility Specialist to administer public assistance programs for older adults, individuals with disabilities, and low-income families. Under supervision, you interview clients, evaluate finances and household information, explain requirements, and maintain accurate case records.

You will coordinate services with internal and external partners, support employment services, address potential fraud, manage appeals, and participate in professional development, while

Qualifications

• Three years of progressively responsible experience in social services or related fields.
• Experience in program eligibility processing preferred.
• Ability to interpret complex regulations and explain program requirements.

Responsibilities

• Conduct client interviews and verify documentation to determine eligibility.
• Maintain accurate case records and coordinate services across programs.
• Address potential fraud and participate in administrative appeals.
• Collaborate with internal and external partners to support client needs.
• Adhere to data privacy policies and ensure respectful, culturally competent service.

Skills

Interviewing techniques

Client communication

Data privacy awareness

Education

High School Diploma or GED

Two years post-secondary education

Tools

MAXIS

PRISM

MEC2

Minnesota Healthcare computer programs

Job description

Blue-Earth-County seeks an Eligibility Specialist to administer public assistance programs for older adults, individuals with disabilities, and low-income families. Under supervision, you interview clients, evaluate finances and household information, explain requirements, and maintain accurate case records.

You will coordinate services with internal and external partners, support employment services, address potential fraud, manage appeals, and participate in professional development, while