Public Benefits Eligibility Interviewer (Clerk)

State of Florida; Panama City (FL); On-site; USD 34,000 - 36,000; Full time

Job summary

The State of Florida is seeking a full-time Interviewing Clerk for the NW Region Hearings Unit in Panama City, FL. This role focuses on interviewing and determining eligibility for government programs and related services.

Responsibilities include gathering information, referring eligible applicants, evaluating personal and financial data, and processing eligibility actions. A complete State of Florida application is required for consideration.

Qualifications

• One year of secretarial or clerical work experience.
• Certified Professional Secretary Certificate.
• Vocational/technical training in secretarial science can substitute for the required work experience.
• A high school diploma or its equivalent can substitute for the required work experience.
• State of Florida Employment Application must be completed with up-to-date employment to receive full consideration.

Responsibilities

• Interviews and/or investigates applicants for public health and social services programs to gather information pertinent to their application.
• Selects and refers eligible applicants to public assistance or public housing agencies.
• Records and evaluates personal and financial data to determine initial or continuing eligibility.
• Initiates procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs.
• Prepares regular and special reports, keeps records of assigned cases, and submits individual recommendations.

Skills

Clerical experience

Typing proficiency

Education

High school diploma or equivalent

Certified Professional Secretary Certificate

Job description

The State of Florida is seeking a full-time Interviewing Clerk for the NW Region Hearings Unit in Panama City, FL. This role focuses on interviewing and determining eligibility for government programs and related services.

Responsibilities include gathering information, referring eligible applicants, evaluating personal and financial data, and processing eligibility actions. A complete State of Florida application is required for consideration.