INTERVIEWING CLERK - 60025834

State of Florida; Panama City (FL); On-site; USD 34,000 - 36,000; Full time

Job summary

The State of Florida is seeking a full-time Interviewing Clerk for the NW Region Hearings Unit in Panama City, FL. This role focuses on interviewing and determining eligibility for government programs and related services.

Responsibilities include gathering information, referring eligible applicants, evaluating personal and financial data, and processing eligibility actions. A complete State of Florida application is required for consideration.

Qualifications

• One year of secretarial or clerical work experience.
• Certified Professional Secretary Certificate.
• Vocational/technical training in secretarial science can substitute for the required work experience.
• A high school diploma or its equivalent can substitute for the required work experience.
• State of Florida Employment Application must be completed with up-to-date employment to receive full consideration.

Responsibilities

• Interviews and/or investigates applicants for public health and social services programs to gather information pertinent to their application.
• Selects and refers eligible applicants to public assistance or public housing agencies.
• Records and evaluates personal and financial data to determine initial or continuing eligibility.
• Initiates procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs.
• Prepares regular and special reports, keeps records of assigned cases, and submits individual recommendations.

Skills

Clerical experience

Typing proficiency

Education

High school diploma or equivalent

Certified Professional Secretary Certificate

Job description

Requisition No: 883570

Agency: Children and Families

Working Title: INTERVIEWING CLERK - 60025834

Pay Plan: Career Service

Position Number: 60025834

Salary: $1,336.92 Bi-Weekly

Posting Closing Date: 09/20/2026

Total Compensation Estimator Tool

OCCUPATION PROFILE

JOB FAMILY: OFFICE AND ADMINISTRATIVE SUPPORT

OCCUPATIONAL GROUP: OFFICE AND ADMINISTRATIVE SUPPORT

OCCUPATION: ELIGIBILITY INTERVIEWERS, GOVERNMENT PROGRAMS

43-4061

Interviewing Clerk / NW Region Hearings Unit

This is a full time position is located at the Panama City, FL (Bay County) Service Center

Applicants Who Are Bi-lingual Are Desired

A COMPLETE AND UP TO DATE STATE OF FLORIDA APPLICATION MUST BE SUBMITTED IN ORDER TO BE CONSIDERED FOR THIS POSITION.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Minimum Requirements

• One year of secretarial or clerical work experience; or
• Possession of a Certified Professional Secretary Certificate.
• Vocation/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for the required work experience.
• A high school diploma or its equivalent can substitute for the required work experience.
• State of Florida Employment Application must be completed with up-to-date employment in order to receive full consideration.

Applicants must meet the minimum requirements to be hired for this position.

State of Florida Employment Applications should be up to date and complete in order to receive full consideration.

Special Requirements

Candidates for this position will be asked to submit a certified copy of a typing test result that is no older than 6 months in order to be considered for the position.

Job Description

This is work interviewing and/or determining eligibility of persons applying to receive assistance from government programs and agency resources, such as public health and social services programs. Typical duties include:

• Interviews and/or investigates applicants for public health and social services programs to gather information pertinent to their application.
• Selects and refers eligible applicants to public assistance or public housing agencies.
• Records and evaluates personal and financial data to determine initial or continuing eligibility.
• Initiates procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs.
• Prepares regular and special reports, keeps records of assigned cases, and submits individual recommendations.