Bilingual Interviewing Clerk - Public Services

State of Florida; Miami (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

The State of Florida, Department of Children and Families in Miami seeks a full-time Interviewing Clerk OPS to support the Economic Self Sufficiency program. You will interview applicants by phone and in-person, collect eligibility information, and explain program requirements to diverse customers.

Requirements include a high school diploma, two years of clerical or public contact experience, and bilingual fluency in Spanish and English.

Qualifications

• Bilingual in Spanish and English required.
• Strong data-entry and typing skills with attention to detail.
• Experience in clerical or public-facing roles is preferred.

Responsibilities

• Interview applicants by telephone and in person to assess service needs.
• Explain public assistance eligibility requirements to applicants.
• Enter client information accurately into a database.
• Maintain files and documentation and handle general clerical duties.

Skills

Bilingual Spanish/English

Data entry

Typing

Education

High school diploma or equivalent

Two years clerical/public contact experience

Job description

The State of Florida, Department of Children and Families in Miami seeks a full-time Interviewing Clerk OPS to support the Economic Self Sufficiency program. You will interview applicants by phone and in-person, collect eligibility information, and explain program requirements to diverse customers.

Requirements include a high school diploma, two years of clerical or public contact experience, and bilingual fluency in Spanish and English.