Public Benefits Eligibility Consultant

State of Indiana; Wabash (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Wellness rewards program

Health savings account

Pension plans

Paid holidays

Education reimbursement

LinkedIn Learning access

Free parking

Job summary

State of Indiana is seeking candidates to join the Division of Family Resources to determine eligibility for SNAP, TANF, and Medicaid in accordance with state and federal guidelines. You will review information, conduct interviews, and ensure data accuracy across programs.

The role emphasizes knowledge of public assistance policies, eligibility rules, and strong communication skills. Travel may be required, and the position offers comprehensive benefits and opportunities for advancement.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Public assistance policy knowledge

Eligibility systems knowledge

Interview & communication skills

Analytical thinking

Travel flexibility

Teamwork

Discretion with sensitive information

Basic mathematics

Problem solving

Education

Degree not required

Tools

Computerized eligibility systems

Job description

State of Indiana is seeking candidates to join the Division of Family Resources to determine eligibility for SNAP, TANF, and Medicaid in accordance with state and federal guidelines. You will review information, conduct interviews, and ensure data accuracy across programs.

The role emphasizes knowledge of public assistance policies, eligibility rules, and strong communication skills. Travel may be required, and the position offers comprehensive benefits and opportunities for advancement.