Indiana Public Benefits Eligibility Specialist

State of Indiana; Indiana (PA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plans (3 options)

Vision & Dental

Wellness Rewards

HSA with state contribution

457(b) deferred compensation

Two funded pension plans

Paid leave program

Vacation & holidays

Education reimbursement

Life insurance

Employee assistance program

Public Service Loan Forgiveness

Free Parking

LinkedIn Learning access

Job summary

State of Indiana is seeking a qualified professional to review eligibility recommendations, determine benefits for SNAP, TANF and Medicaid, and ensure compliance with rules. You will examine data, approve contractor calculations, and conduct full eligibility interviews with applicants across Indiana.

Travel may be required; strong knowledge of public assistance policy and eligibility systems is essential. This role may be supervisory depending on agency needs and offers a robust benefits package.

Qualifications

• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.
• The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Skills

Travel ability

Public assistance policy

Eligibility systems knowledge

Problem solving

Empathy

Discretion

Interview skills

Communication skills

Multitasking

Independent work

Basic math

Job description

State of Indiana is seeking a qualified professional to review eligibility recommendations, determine benefits for SNAP, TANF and Medicaid, and ensure compliance with rules. You will examine data, approve contractor calculations, and conduct full eligibility interviews with applicants across Indiana.

Travel may be required; strong knowledge of public assistance policy and eligibility systems is essential. This role may be supervisory depending on agency needs and offers a robust benefits package.