State Eligibility Consultant: Help Hoosiers Access Benefits

State of Indiana; Richmond (IN); On-site; USD 34,000 - 41,000; Full time

Job summary

The State of Indiana invites you to join the Division of Family Resources as a State Eligibility Consultant within the Central Integrity Review Team. You will process SNAP, Medicaid and TANF applications, reviews, and redeterminations to ensure accuracy and compliance with policies.

Correct information, update cases, and assist with feedback and training contribute to program integrity. This role requires strong knowledge of public assistance programs, ability to interview applicants, and the

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees' personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Job description

The State of Indiana invites you to join the Division of Family Resources as a State Eligibility Consultant within the Central Integrity Review Team. You will process SNAP, Medicaid and TANF applications, reviews, and redeterminations to ensure accuracy and compliance with policies.

Correct information, update cases, and assist with feedback and training contribute to program integrity. This role requires strong knowledge of public assistance programs, ability to interview applicants, and the