Public Benefits Case Manager II - Impactful, Flexible Role

City-and-County-of-Broomfield; Colorado; Hybrid; USD 36,000 - 43,000; Full time

Benefits offered by this job

6% employer retirement match

Medical, dental, and vision

Job summary

City-and-County-of-Broomfield is seeking a Case Manager II to determine initial and ongoing eligibility for multiple public assistance programs, including Medicaid, SNAP, and TANF. The role provides information, coordinates benefits, and manages a moderate caseload with supervisory oversight.

The ideal candidate has a High School Diploma or GED and at least one year of public-facing experience. The position requires occasional evenings and weekends, and some remote work in accordance with policy.

Qualifications

• Gathers and reviews information from applicants and clients to determine initial and ongoing eligibility for all categories of public assistance including Medicaid, SNAP, and TANF.
• Conducts interviews and follow-ups with contacts to verify information required to determine eligibility.
• Informs applicants/recipients of program rules and appeal rights.
• Enters data into computer systems and uses systems/interfaces to gather and verify required program information.
• Approves or denies applications based upon review of case information in accordance with state statutes and processing timelines.
• Determines the need for recovery of funds or referral for fraud investigation.
• Assists with client-based crisis interventions/resource referrals.
• Collaborates with leadership in program planning and strategies

Responsibilities

• Gathers and reviews information to determine eligibility for public assistance programs.
• Conducts interviews and follow-ups to verify information.
• Informs applicants of program rules and appeal rights.
• Enters data into computer systems to gather and verify information.
• Approves or denies applications per state statutes and timelines.
• Assesses need for recovery of funds or fraud referral.
• Assists with crisis interventions and referrals.
• Collaborates with leadership on program planning and strategies

Education

High School Diploma/GED

Job description

City-and-County-of-Broomfield is seeking a Case Manager II to determine initial and ongoing eligibility for multiple public assistance programs, including Medicaid, SNAP, and TANF. The role provides information, coordinates benefits, and manages a moderate caseload with supervisory oversight.

The ideal candidate has a High School Diploma or GED and at least one year of public-facing experience. The position requires occasional evenings and weekends, and some remote work in accordance with policy.