Impactful Public Benefits Case Manager II

City and County of Broomfield

Broomfield (CO)

Hybrid

USD 54,000 - 65,000

Full time

9 days ago

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Benefits offered by this job

Recreation center pass (gym & pool)

Paid holidays

12 paid holidays

6% employer retirement match

Excellent benefits: medical, dental, &

Wellness discounts on medical premiums

Job summary

City and County of Broomfield is seeking a Case Manager II to determine initial and ongoing eligibility for multiple public assistance programs, coordinate benefits, and maintain a moderate caseload. You will gather information, conduct interviews, and inform clients of program rules and rights.

Qualifications include a High School Diploma/GED and at least 1 year of public-facing experience. A valid driver’s license is required; some duties may be performed remotely under policy, with standard

Qualifications

High School Diploma/GED is required.
1 year experience working with the public in a public assistance program.

Responsibilities

Gathers and reviews information from applicants and clients to determine initial and ongoing eligibility for all categories of public assistance including Medicaid, SNAP, and TANF.
Conducts interviews and follow-ups with contacts to verify information required to determine eligibility.
Informs applicants/recipients of program rules and appeal rights.
Enters data into computer systems and uses systems/interfaces to gather and verify required program information.
Approves or denies applications based upon review of case information in accordance with state statutes and processing timelines.
Determines the need for recovery of funds or referral for fraud investigation.
Assists with client-based crisis interventions/resource referrals.
Collaborates with leadership in program planning and strategies.