Public Benefits Case & Data Entry Specialist

State-of-Missour; Sedalia (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

The Family Support Division is seeking applications for a Benefit Program Associate in the Pettis County/Sedalia Resource Center in Sedalia, MO. This clerical position involves assisting customers, entering verifications, registering applications, and guiding clients through the process.

Responsibilities include handling documents, maintaining files, performing data entry, and ensuring accuracy and compliance with policies.

Qualifications

• High School diploma or equivalent and 1-3 years of relevant experience.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Responsibilities

• Work directly with customers to answer questions about their situation.
• Enter verifications and changes on cases and monitor drop boxes.
• Register applications and route customers to the next steps in their process.
• Type and edit documents, transcribe from dictating equipment as needed.
• Develop and maintain filing systems, records, and databases.
• Review documents for accuracy, completeness and compliance; prepare reports.

Education

High School diploma or equivalent

1-3 years relevant experience

Job description

The Family Support Division is seeking applications for a Benefit Program Associate in the Pettis County/Sedalia Resource Center in Sedalia, MO. This clerical position involves assisting customers, entering verifications, registering applications, and guiding clients through the process.

Responsibilities include handling documents, maintaining files, performing data entry, and ensuring accuracy and compliance with policies.