Public Assistance Eligibility Specialist

Fairfield County Ohio; Lancaster (OH); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Fairfield County Ohio is seeking a Public Assistance Caseworker (Eligibility Referral Specialist 2) to determine initial eligibility for public assistance programs and to maintain outreach with prior eligible clients for continued eligibility. This role involves communicating program rights, processing verifications, and coordinating with state agencies.

The position focuses on interviewing clients, documenting cases, and making appropriate referrals, with responsibilities aligned to state

Formación

• One year of experience as an Eligibility Referral Specialist 1.
• Or two years as a Unit Support Worker 2.
• Or undergrad coursework in behavioral/social science or education with related interviewing/typing experience.
• Or two years of technical education in behavioral/social science with related interviewing/typing experience.
• Or two years of coursework/experience in behavioral/social science, customer service, business math/English, interviewing, and typing.

Responsabilidades

• Determines applicant’s initial eligibility for Public Assistance programs.
• Interviews customers to determine ongoing eligibility via phone or in person.
• Makes referrals to community/state agencies for further assistance.
• Attends conferences, workshops, and staff meetings; performs related duties.

Educación

Eligibility Referral Specialist 1 experience

Unit Support Worker 2 experience

Undergraduate coursework in behavioral/social education

Two years technical education in behavioral/social science

Behavioral/social science, customer service related coursework/experience

Descripción del empleo

Fairfield County Ohio is seeking a Public Assistance Caseworker (Eligibility Referral Specialist 2) to determine initial eligibility for public assistance programs and to maintain outreach with prior eligible clients for continued eligibility. This role involves communicating program rights, processing verifications, and coordinating with state agencies.

The position focuses on interviewing clients, documenting cases, and making appropriate referrals, with responsibilities aligned to state