Eligibility Referral Specialist I

Board of Miami County Commissioners (Ohio); Troy (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical

Health Savings Account County Contrib

Dental

Vision

Life & AD&D Insurance

Flexible Spending Accounts for Health/

Dependent Care

OPERS Retirement with Employer Contrib

Deferred Compensation Programs

Paid Vacation & Sick Time

Paid Holidays

Employee Assistance Program

Tuition Discounts

Fitness Center Discounts

Job summary

Board of Miami County Commissioners (Ohio) seeks an Eligibility Referral Specialist to interview public assistance clients and maintain communications regarding eligibility and employment needs. The role includes tracking clients in education or training and supporting job search/retention activities.

Additionally, the position handles overpayments, attends hearings, and coordinates with partner agencies to create work experience opportunities.

Qualifications

• High School Diploma/GED or 1-3 years at a JFS agency required.
• Preferred: Associate Degree.

Responsibilities

• Interview and maintain communication with public assistance clients who have previously been determined eligible for benefits.
• Track ongoing clients enrolled in education or training and assist in job search/retention activities.
• Process public assistance overpayments and under-issuances.
• Attend hearings, training, and meetings regarding public assistance or employment issues.
• Contact public and private agencies to establish potential work experience sites for participants.
• Perform miscellaneous tasks in the Eligibility/Referral unit.

Skills

Typing

Word Processing

Interviewing

Education

High School Diploma/GED or 1-3 years at a JFS agency

Associate Degree

Tools

Agency Computer Systems

Job description

CLASSIFICATION PURPOSE

The purpose of the Eligibility Referral Specialist is to interview and maintain communication with public assistance clients who have previously been determined to the eligible for public assistance for the following programs: Supplemental Nutrition Assistance Program (SNAP), Ohio Works First (OWF), Medicaid, Prevention, Retention Contingency Program (PRC), Publicly Funded Childcare, Workforce Innovation and Opportunity Act (WIOA), Learning Earning and Parenting (LEAP), Comprehensive Case Management and Employment Program (CCMEP), and other programs.

The purpose of the Eligibility Referral Specialist is to interview and maintain communication with public assistance clients who have previously been determined to the eligible for public assistance for the following programs: Supplemental Nutrition Assistance Program (SNAP), Ohio Works First (OWF), Medicaid, Prevention, Retention Contingency Program (PRC), Publicly Funded Childcare, Workforce Innovation and Opportunity Act (WIOA), Learning Earning and Parenting (LEAP), Comprehensive Case Management and Employment Program (CCMEP), and other programs.

JOB DUTIES

Interviews and maintains communication with public assistance clients who have previously been determined to be eligible for public assistance and/or assesses ongoing clients’ employment situation and seeks to resolve any barriers to employment these clients may be experiencing.

Tracks ongoing clients already enrolled in education and/or training programs and assists ongoing clients in job search/retention activities.

Processes public assistance overpayments and under-issuances.

Attends hearings, training, and meetings regarding public assistance issues/cases and/or employment issues.

Contacts other public and private sector agencies to establish potential work experience sites for education and/or training program participants.

Performs miscellaneous tasks associated with the duties of the Eligibility/Referral unit.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

MAJOR WORKER CHARACTERISTICS

Knowledge

• Office Practices and Procedures
• Federal, State, and Local laws, rules, and regulations governing eligibility
• Agency Computer Systems
• Office Management

Skills

• Typing
• Word Processing
• Interviewing

Ability

• Reasoning
• Numerical
• Verbal
• Clerical
• Interpersonal
• Physical

MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT

Required:High School Diploma/GED or 1-3 years at a JFS agency

Preferred:Associate Degree

HOURS

Monday – Friday, 8a – 5p (Hours may vary due to the needs of the agency outside of normal working hours)

FLSA

Non-Exempt from Overtime

BENEFITS

• Medical
• Health Savings Account County Contribution
• Dental
• Vision
• Life & AD&D Insurance
• Flexible Spending Accounts for Health & Dependent Care
• OPERS Retirement with Employer Contribution of 14% (Higher for Law Enforcement)
• Deferred Compensation Programs
• Paid Vacation & Sick Time
• Paid Holidays
• Employee Assistance Program
• Tuition Discounts
• Fitness Center Discounts