Public Assistance Caseworker

County of Licking; Ohio; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking compassionate Public Assistance Caseworkers to join their dedicated team. In this role, you will help families in need by determining eligibility for vital assistance programs. You will conduct interviews, process applications, and utilize specialized software to ensure efficient service delivery. Enjoy excellent wages, benefits, and a supportive work environment where your contributions make a real difference in the community. If you have a passion for helping others and meet the qualifications, this opportunity is perfect for you.

Benefits

Paid Time Off after 90 days

Public Retirement System

Excellent Wages and Benefits

Qualifications

• Must possess an associate degree in a relevant area.
• One year experience working with the public is required.

Responsibilities

• Explain programs and determine eligibility for public assistance.
• Conduct interviews and process forms for applicants.

Skills

Public Assistance Knowledge

Computer Competency

Interpersonal Skills

Education

Associate Degree in Human Services

Experience in Public Service

Tools

State Software Systems

Job description

Contact Name: Taylor Rakestraw, Business Administrator

Contact Email: [e-mail]

Contact Phone: [phone]

Contact Fax: [phone]

Date Posted: 5/7/2025

Position Location: 74 South 2nd Street, Newark, Ohio 43055

Position Description:

Duties:

Licking County Job & Family Services (LCJFS) provides the community with public assistance, workforce development, and protective services. We are seeking talented, compassionate individuals to assist in the provision of public assistance benefits to families and individuals in need.

LCJFS offers a team atmosphere, excellent wages and benefits, paid time off after 90 days, public retirement system, and more.

Public Assistance Caseworkers will explain programs and determine initial and ongoing eligibility for public assistance programs such as Temporary Assistance for Needy Families (TANF), Ohio Works First (OWF), Medicaid, SNAP/Food Assistance, etc. based on established State and Agency regulations and procedures. This includes conducting interactive interviews via phone and face-to-face. Caseworkers will utilize and enter data into specialized State software and associated computer systems. Caseworkers will process forms, prepare and issue notifications, and obtain documentation from potential recipients such as income information, family size, resources, residence data, etc. Caseworkers will compute applicant budgets and explain applicant rights and responsibilities. As applicable, caseworkers will refer applicants to other Agency or community resources. Performs other duties as assigned.

Brief Description:

Eligibility / Referral Specialist 2

Job Prerequisites:

Agency Preferred Minimum Qualifications

Successful Public Assistance Caseworkers will possess an associate degree in a relevant area such as human services, business, accounting, or other related area and one (1) year experience working with the public. Caseworkers must have competency in the use of computers. Equivalent education and experience may be considered.

Application Procedure:

?Pre-employment requirements include a background check, drug screen, and driving check. Applicants must submit a resume and application. Three professional references are required.

Resume & Application may be emailed to: [e-mail]

Pay Range: $20.32 – $27.60 per hour (placement in pay range is dependent on experience and education)

About UFA:

Licking County and the Licking County Department of Job & Family Services does not discriminate on the basis of race, color, religion, sex, national origin, age, or veteran status in employment or the provision of services.