Public Areas Attendant ***PM SHIFTS***

SW Hotel Management; Los Angeles (CA); On-site; USD 30,000 - 43,000; Full time

Job summary

SW Hotel Management in Los Angeles is seeking a Public Areas Attendant for PM shifts to keep the lobby and all public spaces clean, safe and welcoming for guests.

The role requires a high school diploma or GED, bilingual English/Spanish, and the ability to stand long hours, lift up to 30 pounds, and work nights and weekends. Join our team and help us maintain a pristine guest experience.

Qualifications

• High School diploma or GED preferred or relevant hotel experience.
• Bi-Lingual in English and Spanish required.
• Ability to communicate clearly with guests and teammates.

Responsibilities

• Maintain cleanliness and sanitation of lobby and public areas.
• Ensure guest safety and respond quickly to hazards.
• Clean pool area and restrooms; restock supplies as needed.
• Assist guests and direct them to requested areas.
• Attend meetings and perform duties as assigned by management.

Skills

Bi-Lingual English/Spanish

Customer service

Communication skills

Work under pressure

Education

High School diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Public Areas Attendant ***PM SHIFTS***

Full Time Los Angeles, CA, US

2 days ago Requisition ID: 1064

Salary Range: $26.43 To $26.43 Hourly

Title: Lobby Attendant

FLSA Status: Non-Exempt

Shifts: PM/Varies

Scope of Position:

The Lobby Attendant is responsible for the cleaning, sanitation and safety of the front lobby area and other public areas of the hotel while providing the highest quality of service to guests in an attentive, courteous and efficient manner.

Position Qualifications and Requirements:

Education & Experience:

• High School diploma or GED certification helpful or experience in a hotel or a related field preferred.
• Bi-Lingual in English and Spanish required.

Physical Demands:

• Long hours sometimes required, including nights and weekends.
• Lifting up to approximately 30 pounds and /or 30 pounds of force frequently or constantly to carry, push, pull or otherwise move objects.
• Push heavy carts of approximately one hundred (100) pounds.
• Bend, stoop, stretch and reach to dust, vacuum, mop and polish all lobby décor.
• Stand and walk for varying lengths of time, often for long periods.
• Ability to be on your feet throughout the entire shift.

Required Capabilities:

• Able to communicate accurately and effectively in verbal and written form with guests and associates so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required.
• Must work well in stressful, high-pressure situations, particular with guests or staff members.
• Ensure that the entire front lobby is clean and presentable for the guests.
• Immediately responds and corrects any potentially dangerous conditions (i.e., a wet floor due to guests tracking in rain or snow).
• Cleans pool area and restrooms.
• Cleans all public restrooms and stock necessary items.
• Makes sure the glass on all public doors and windows are clean.
• Cleans, dusts, mops, vacuums and polishes the lobby area including, furniture, public phones, wall fixtures, market area, glass and windows.
• Inspects all public areas for cleanliness and potentially hazardous conditions
• Makes sure all surfaces are clean.
• Arranges all cushions properly on lobby sofa(s).
• Assists guest with their questions and direct them to the areas they want to go.
• Take care of all cleaning equipment used in lobby.
• Prepare housekeeping lobby cart for next day use.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.
• Knowledgeable of fire and other safety procedures, including those for HazCOMM, BloodeBorne Pathogen, Fire Safety procedures and heavy lifting techniques.
• Follow company policies and procedures.
• Report any observed suspicious behavior to management immediately.
• Report lost and found articles to management.
• Report needed repairs or unsafe conditions to management.
• Respond to requests from guests, supervisors or management in a timely and efficient manner.

Reports to: Housekeeping Manager or Executive Housekeeper