Public Areas Attendant / Lobby Porter Flex Shift

Grand Hyatt; Denver (CO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance after 30 days

Dental Insurance after 30 days

Vision Insurance after 30 days

Life Insurance after 30 days

Paid holidays

Paid time off

Free meal

Job summary

Grand Hyatt Denver is looking for a Public Area Attendant/Lobby Porter to keep the lobby and public spaces spotless while warmly engaging guests. The role requires walking and the ability to lift moderate weights, with shifts mainly in the afternoons and occasional mornings.

The position emphasizes guest interaction and a quick, friendly service mindset. Hyatt offers a supportive, fast-paced environment with opportunities for growth and a comprehensive benefits program.

Qualifications

• Previous hotel cleaning experience preferred.
• Must be comfortable speaking with guests and sharing hotel knowledge in conversation.
• Must be able to lift, push and pull a moderate amount of weight.
• Must be able to stand or walk for the duration of the shift.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Maintain cleanliness of public spaces including lobby, restrooms, meeting areas and other common areas.
• Greet guests and assist with inquiries, providing basic hotel information.

Skills

Guest interaction

Cleaning experience

Communication skills

Physical stamina

Mobility: standing/walking

Verbal communication

Written communication

Job description

Summary

The Public Area Attendant/Lobby Porter at the Grand Hyatt Denver is responsible for creating a pleasant and welcoming environment for our guests and associates by maintaining the cleanliness of all public spaces in the hotel including the lobby, public restrooms, meeting spaces and other common areas. Candidates must have good communication skills as this position involves significant opportunity for customer interaction. This position is fast paced, requires a considerable amount of walking, and the ability to lift, push and carry a moderate amount of weight. The position will primarily work afternoons with a 3pm start and does requires some flexibility to work mornings with a 10am start, shifts may be any day of the week, including weekends and holidays.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• Previous hotel cleaning experience preferred.
• Must be comfortable speaking with guests, answering questions, and having knowledge of hotel to share in basic conversations.
• Must be able to lift, push and pull a moderate amount of weight.
• Must be able to stand or walk for the duration of the shift.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills

Benefits

• Medical/ Dental/ Vision Insurance after 30 days
• Free basic Life Insurance after 30 days
• Free basic Short-Term Disability after 30 days
• Eligible to participate in a Flexible Spending Account after 30 days
• Vacation/ Sick Days
• 7 Paid Holidays
• 1 Floating Holiday per calendar year
• Complimentary Room Nights 12 per calendar year after 90 days
• Employee/Friends & Family Rate Room Nights
• Employee may elect to contribute 401k after 30 days
• 401k Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year
• Employee Stock Purchase Plan (ESPP) 5% discount
• Contribute to the 529 Education Savings Plan
• Educational Reimbursement: $1,000/per calendar year
• Jury Duty
• Bereavement Pay
• Free Light Rail/Bus Pass
• Complimentary meal in Grand Bistro
• Use of Employee Assistance Program (EAP)

Compensation

The rate for this position is $22.80 hr. Must be willing to work any shift, afternoons or mornings, along with any day of the week, including weekends and holidays.

Working Hours and Schedule

The position will primarily work afternoons with a 3pm start and does requires some flexibility to work mornings with a 10am start, shifts may be any day of the week, including weekends and holidays.

Company Values

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

General Statement

Grand Hyatt Denver is seeking colleagues with unmatched service. We care for people so they can be their best.

Employment Equity

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.