Public Area House Attendant — Guest Experience

HHM Hotels; Plantation (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

HHM Hotels in Plantation, FL is seeking a dedicated House Person to clean and maintain public hotel areas, greet guests warmly, and uphold our EarthView sustainability standards. You will follow established cleaning protocols, report maintenance issues, and support room attendants during peak periods to ensure consistent guest satisfaction.

The role involves lifting up to 25 pounds, standing for long periods, and working varied shifts including holidays.

Qualifications

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Guest greeting

Cleaning

Linen handling

Waste disposal

Safety awareness

Education

High School diploma

Housekeeping experience

Job description

HHM Hotels in Plantation, FL is seeking a dedicated House Person to clean and maintain public hotel areas, greet guests warmly, and uphold our EarthView sustainability standards. You will follow established cleaning protocols, report maintenance issues, and support room attendants during peak periods to ensure consistent guest satisfaction.

The role involves lifting up to 25 pounds, standing for long periods, and working varied shifts including holidays.