Hotel Public Areas Attendant – Guest Service

HHM Hotels; Georgia; On-site; USD 17,000 - 25,000; Full time

Job summary

HHM Hotels is seeking a dedicated House Person to clean and maintain public hotel areas in line with brand standards and EarthView sustainability practices. You will greet guests, perform cleaning tasks, report maintenance issues and support operations during peak periods.

This role requires physical stamina, ability to work varied shifts including holidays and weekends, and a high school diploma or equivalent. Prior housekeeping experience is preferred.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Guest service

Cleaning

Safety procedures

OSHA awareness

Education

High School diploma

Job description

HHM Hotels is seeking a dedicated House Person to clean and maintain public hotel areas in line with brand standards and EarthView sustainability practices. You will greet guests, perform cleaning tasks, report maintenance issues and support operations during peak periods.

This role requires physical stamina, ability to work varied shifts including holidays and weekends, and a high school diploma or equivalent. Prior housekeeping experience is preferred.