Public Area Attendant

Downstream Casino; Oklahoma; On-site; USD 15,000 - 21,000; Full time

Job summary

Downstream Casino Resort in Oklahoma is seeking a dedicated housekeeping professional to maintain clean in-house facilities, empty ashtrays, and keep restrooms and gaming areas tidy. You will work with various cleaning agents and deliver friendly, professional service to patrons.

Candidates should be at least 18, with a high school diploma or equivalent preferred, good communication skills, and the ability to read, write and speak English.

Qualifications

• Must have excellent communication skills.
• Ability to write routine correspondence and speak to the public and staff.
• High school diploma or equivalent preferred.
• Previous customer service experience preferred.
• Must be able to read, write and understand English.

Responsibilities

• Maintain the cleanliness of the in-house facilities.
• Empty and provide clean ashtrays in the casino on a regular basis.
• Clean, wash and disinfect all floors, sinks and commodes of bathrooms.
• Wipe and clean all gaming devices on a regular basis.
• Provide cleaning and stocking for assigned areas of the casino.
• Work with various cleaning agents and maintain a professional attitude with guests.
• Attend training meetings and adhere to policies.
• Hours are determined by a 24-hour schedule.

Skills

Communication skills

Written English

Verbal communication

Customer service

Education

High school diploma or equivalent

Job description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Maintain the cleanliness of the in-house facilities.
• Empty and provide clean ashtrays in the casino on a regular basis.
• Clean, wash and disinfect all floors, sinks and commodes of bathrooms and conduct routine inspection of bathrooms to ensure consistent cleanliness.
• Wipe and clean all gaming devices on a regular basis.
• Discard soiled cups, etc., throughout casino on a regular basis.
• Responsible for the attending to the cleaning and stocking needs of assigned areas of the casino.
• Must work with various cleaning agents.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attend all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• Outstanding example of and a credit to Downstream Casino Resort

QUALIFICATIONS/REQUIREMENTS

• Must be a minimum of 18 years of age or older upon employment.
• High school diploma or its equivalency preferred.
• Previous customer service experience preferred.
• Must be familiar with proper use of all cleaning equipment and chemicals.
• Previous housekeeping experiences a plus.
• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must present a well-groomed and professional appearance.
• Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
• Must be able to be approved for and maintain a valid gaming license.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

• Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Must be able to maneuver to all areas of the casino.
• The employee is also required to climb or balance; stoop, kneel, crouch or crawl.
• While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals.
• Employee may work with cleaning chemicals, and should be able to properly dilute, use and insure their safety, as well as other who come in contact with chemicals.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.