Public Admin Support Clerk – Entry Level

City of Glendale (AZ); Glendale (AZ); On-site; USD 41,000 - 61,000; Full time

Job summary

The City of Glendale is seeking an entry-level Administrative Support Clerk in the Transportation Department. The role handles general clerical tasks, customer assistance, filing, phone support, and data entry using office software.

The ideal candidate has at least one year of office experience and familiarity with basic record-keeping and customer service practices. Employment includes benefits and a structured schedule.

Qualifications

• One year of experience in an office setting performing general clerical duties.
• Basic grammar, spelling, punctuation and arithmetic.
• Proficiency with standard office software and record keeping practices.

Responsibilities

• Answers incoming phone calls and emails; greets walk-in customers.
• Enters customer service requests into GlendaleOne system.
• Responds to inquiries and provides department information to customers; refers to staff as needed.
• Processes daily cash deposits and reconciles revenue reports.
• Updates and maintains spreadsheets, reports, and databases; runs reports and queries.
• Compiles, copies, sorts, organizes, and files records and documents.
• Provides divisional clerical assistance.
• Acts as the primary Public Records Request liaison for the department.
• Schedules appointments and reserves conference rooms.
• Operates office machines and related equipment.
• Manages utility bills and utility records for city accounts.
• Sorts and distributes departmental mail; prepares outgoing mail.
• Performs other related duties as assigned.

Skills

Typing

Data entry

Office machine operation

Record keeping

Customer service

Proofreading

Job description

The City of Glendale is seeking an entry-level Administrative Support Clerk in the Transportation Department. The role handles general clerical tasks, customer assistance, filing, phone support, and data entry using office software.

The ideal candidate has at least one year of office experience and familiarity with basic record-keeping and customer service practices. Employment includes benefits and a structured schedule.