Pub Team Leader — Elevate Service & Shifts

greene king; Summerfield (IL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Career progression across brands

Brand discounts

Employee assistance program

Maternity/paternity policies

Menopause Friendly Employer

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Chef & Brewer, part of Greene King, is seeking a proactive Team Leader to steer a busy shift, ensure high standards and keep customers happy. You’ll lead by example, deputise for management, coordinate the team, and maintain a safe, legal bar environment.

We offer a competitive salary and pension, plus extensive benefits including brand discounts, Wagestream access, mental health support, menopause-friendly policy, and refer-a-friend bonuses.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Lead by example to ensure shifts run smoothly and customers are kept happy.
• Maintain high standards across the team and pub operations.
• Oversee safety, legality, and cleanliness of the bar while addressing issues swiftly.

Skills

Team leadership

Customer service

Communication

Problem solving

English proficiency

Job description

Chef & Brewer, part of Greene King, is seeking a proactive Team Leader to steer a busy shift, ensure high standards and keep customers happy. You’ll lead by example, deputise for management, coordinate the team, and maintain a safe, legal bar environment.

We offer a competitive salary and pension, plus extensive benefits including brand discounts, Wagestream access, mental health support, menopause-friendly policy, and refer-a-friend bonuses.