PTCB-Certified Pharmacy Customer Experience Specialist

Walgreens; Geneseo (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Geneseo, IL is seeking a team member to deliver a distinctive customer experience at the checkout and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions, manage inventory, and maintain a clean, organized store environment.

Responsibilities include greeting customers, answering questions, handling cash transactions, and supporting pharmacy operations while adhering to company policies and state regulations.

Qualifications

• PTCB certification training and ongoing education preferred.
• Strong customer service and communication skills required.
• Ability to assist pharmacists under supervision and adhere to policies.

Responsibilities

• Greet customers and provide courteous, efficient checkout service.
• Assist pharmacist under supervision with processing prescriptions.
• Enter patient and drug information in pharmacy systems accurately.
• Maintain clean, well-merchandised counters and shelves.
• Handle cash register, returns, and exchanges as needed.
• Support inventory management and store maintenance tasks.

Skills

Customer service

Cashier operations

Pharmacy assistance

Communication

Teamwork

Tools

Pharmacy systems

POS terminals

Inventory management software

Job description

Walgreens in Geneseo, IL is seeking a team member to deliver a distinctive customer experience at the checkout and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions, manage inventory, and maintain a clean, organized store environment.

Responsibilities include greeting customers, answering questions, handling cash transactions, and supporting pharmacy operations while adhering to company policies and state regulations.