PT Weekend Night Auditor - Renaissance Boston Patriot Place Hotel

Colwen Management Inc; Foxborough (MA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Medical Insurance with Company-FundedH

Vision Insurance

Flexible Spending Accounts

401K Plan – Employer Match

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Paid Time Off

Employee Assistance Program

Job summary

Colwen Hotels is seeking a friendly and detail-oriented Part Time Weekend Night Auditor for Renaissance Boston Patriot Place Hotel in Foxborough, MA. You will balance hotel transactions, close each day, respond to guest requests, and maintain a clean, welcoming front desk area during weekend night shifts on Tuesday, Friday, and Saturday.

The role requires at least one year of related experience, strong communication and organizational skills, and proficiency with MS Office and hotel software.

Qualifications

• One year of related hotel experience requested.
• Excellent verbal and written communications skills.
• Strong organizational skills and attention to detail.
• Superior interpersonal and customer service skills to handle difficult guests.

Responsibilities

• Operate the front desk and assist guests with inquiries during pre-arrival, registration, stay, checkout and post-departure.
• Complete end of day activities including posting charges, balancing ledgers, and nightly close.
• Provide exceptional guest service and ensure timely check-in/check-out.
• Maintain lobby and front desk area neat and orderly and adhere to brand standards.

Skills

Verbal communication

Written communication

Organization

Customer service

Local area knowledge

MS Office

PMS software

Tools

PMS system

Front desk software

Job description

PT Weekend Night Auditor - Renaissance Boston Patriot Place Hotel

Job Category : Rooms Front Office

Requisition Number : PTWEE005963

• Posted : October 20, 2026
• Full-Time

Locations

Showing 1 location

Renaissance Boston Patriot Place
28 Patriot Place
Foxborough, MA 02035, USA

Description

Renaissance Boston Patriot Place Hotel, a Colwen Hotels Property, is seeking a friendly and detail-oriented Part Time Weekend Night Auditor to join our team on Tuesday, Friday and Saturday nights. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests, and maintaining the cleanliness and appearance of the front desk area.

General Responsibilities:

• Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure.
• Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date.
• Provide exceptional guest service.
• Efficiently manage the operations of the front desk, ensure check in and check out is timely.
• Warmly and professionally welcome all guests.
• Process guest check-in: confirm reservations, assign guest rooms.
• Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency.
• Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
• Maintain knowledge of hotel policies including rates, discounts, special offers, and community events.
• Ensure prompt delivery of billing to guests.
• Ensure accuracy of daily closing reports.
• Process all payment types e.g. charges, cash, checks, debit, or credit cards.
• Communicate with Lead Audit team relating to daily closing and issues.
• Discreetly handle confidential guest information.
• Ensure lobby and shared areas are neat and orderly.
• Adhere to all Colwen and brand standards.
• Maintain STRICT key controls.
• Perform other related duties as assigned.

Requirements:

• One year of related experience, hotel preferred
• Excellent verbal and written communications skills
• Strong organizational skills and attention to detail
• Superior interpersonal and customer service sills, ability to deal with difficult guests
• Familiarity with local area, ability to provide directions and maps to local attractions and destinations
• Proficient with Microsoft Office Suite and common computer software programs
• Ability to learn computer software programs and operate property management system

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Compensation

Hourly Rate: $19.50

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.