PT Weekend Concierge AL

PruittHealth; Kennesaw (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

PruittHealth in Kennesaw, GA is seeking a friendly Concierge to greet residents, families, guests, and staff at our assisted living community. You will manage front desk operations, answer phones, respond to inquiries, and direct calls while maintaining a welcoming, secure environment that supports resident quality of life.

This role requires strong communication, problem solving, and the ability to multitask under pressure.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service or administrative experience, preferably in senior living, hospitality, or healthcare.
• Proficiency in Microsoft Office and basic office equipment.

Responsibilities

• Greet residents, visitors, and staff warmly and professionally.
• Manage front desk operations including answering phones, responding to inquiries, and directing calls appropriately.
• Monitor visitor access and maintain security protocols.
• Assist residents with requests such as transportation scheduling, appointment reminders, and general information.
• Coordinate with other departments to ensure timely service delivery (e.g., maintenance, housekeeping, dining).
• Maintain accurate logs and records (e.g., visitor sign-in, package deliveries, resident requests).
• Support event coordination and community programming as needed.
• Respond to emergency situations calmly and in accordance with facility protocols.
• Uphold confidentiality and respect for resident privacy at all time.

Skills

Problem Solving

Education

High School Diploma

Tools

Microsoft Office

Office Equipment

Job description

Description

JOB PURPOSE:

The Concierge serves as the first point of contact for residents, families, guests, and vendors, providing exceptional customer service and administrative support. This role is vital in fostering a welcoming, safe, and responsive environment that enhances the quality of life for residents in an assisted living community.

KEY RESPONSIBILITIES:

• Greet residents, visitors, and staff warmly and professionally
• Manage front desk operations including answering phones, responding to inquiries, and directing calls appropriately
• Monitor visitor access and maintain security protocols
• Assist residents with requests such as transportation scheduling, appointment reminders, and general information
• Coordinate with other departments to ensure timely service delivery (e.g., maintenance, housekeeping, dining)
• Maintain accurate logs and records (e.g., visitor sign-in, package deliveries, resident requests)
• Support event coordination and community programming as needed
• Respond to emergency situations calmly and in accordance with facility protocols
• Uphold confidentiality and respect for resident privacy at all time

KNOWLEDGE, SKILLS, ABILITIES:

• Problem Solving

Qualifications

MINIMUM EDUCATION REQUIRED:

High school diploma or equivalent required

MINIMUM EXPERIENCE REQUIRED:

Minimum 1 year of customer service or administrative experience, preferably in senior living, hospitality, or healthcare

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

N/A

ADDITIONAL QUALIFICATIONS:

• Excellent verbal and written communication skills
• Strong interpersonal skills and a compassionate demeanor
• Proficiency in Microsoft Office and basic office equipment
• Ability to multitask and remain composed under pressure
• Familiarity with HIPAA and elder care standards is a plus

Family Makes Us Stronger.

Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

For Florida Job Postings Only:

For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com