PT Weekend Concierge AL

Christian City Inc.; Kennesaw (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

PruittHealth in Georgia is seeking a friendly Concierge to be the first point of contact for residents, families, guests, and vendors. You will provide exemplary customer service and basic administrative support to foster a safe, welcoming environment at our assisted living community.

You will greet people, manage front desk operations, coordinate with departments for timely service, and maintain logs. The role requires a high school diploma and at least one year in customer service or admin

Qualifications

• Ability to handle inquiries with clear, courteous communication
• Strong interpersonal skills and compassionate demeanor
• Proficiency with standard office equipment and software

Responsibilities

• Greet residents, visitors, and staff warmly and professionally
• Manage front desk operations including answering phones and directing calls
• Monitor visitor access and maintain security protocols
• Assist residents with transportation scheduling, appointments, and information requests
• Coordinate with relevant departments to ensure timely service delivery
• Maintain accurate logs of visitor sign-ins and deliveries
• Support event coordination and community programming as needed
• Respond calmly to emergencies following facility protocols
• Maintain confidentiality and respect resident privacy at all times

Skills

Problem Solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

JOB PURPOSE:

The Concierge serves as the first point of contact for residents, families, guests, and vendors, providing exceptional customer service and administrative support. This role is vital in fostering a welcoming, safe, and responsive environment that enhances the quality of life for residents in an assisted living community.

KEY RESPONSIBILITIES:

• Greet residents, visitors, and staff warmly and professionally
• Manage front desk operations including answering phones, responding to inquiries, and directing calls appropriately
• Monitor visitor access and maintain security protocols
• Assist residents with requests such as transportation scheduling, appointment reminders, and general information
• Coordinate with other departments to ensure timely service delivery (e.g., maintenance, housekeeping, dining)
• Maintain accurate logs and records (e.g., visitor sign-in, package deliveries, resident requests)
• Support event coordination and community programming as needed
• Respond to emergency situations calmly and in accordance with facility protocols
• Uphold confidentiality and respect for resident privacy at all time

KNOWLEDGE, SKILLS, ABILITIES:

• Problem Solving

Qualifications

MINIMUM EDUCATION REQUIRED:

High school diploma or equivalent required

MINIMUM EXPERIENCE REQUIRED:

Minimum 1 year of customer service or administrative experience, preferably in senior living, hospitality, or healthcare

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

N/A

ADDITIONAL QUALIFICATIONS:

• Excellent verbal and written communication skills
• Strong interpersonal skills and a compassionate demeanor
• Proficiency in Microsoft Office and basic office equipment
• Ability to multitask and remain composed under pressure
• Familiarity with HIPAA and elder care standards is a plus

Family Makes Us Stronger.

Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

For Florida Job Postings Only:

For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com