PT Testing Specialist/Proctor (Elkhart)

ivytech; Indiana, Goshen (PA, IN); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Vision care plan

Employee Assistance Program (EAP)

Retirement savings contributions

Fee remission for employees and depend

Job summary

Ivy Tech Community College is seeking a part-time testing proctor to administer academic and certification exams, schedule appointments, and input data. The role works with the Testing Services Manager to maintain currency in proctoring skills and procedures.

Responsibilities include training, learning the necessary software/hardware, and ensuring FERPA compliance. Strong communication and customer service are essential for interacting with test-takers and staff.

Qualifications

• Associates degree; two years experience (Bachelor's preferred).
• Assessment Center experience required.
• Working knowledge of computers.
• Excellent word processing and spreadsheet computing skills required.
• Excellent interpersonal communication, telephone, confidentiality, and customer service skills.
• Flexibility and ability to multitask.
• Willingness to answer questions from fellow proctors and assist in launching and concluding exams.
• Ability to hear, talk, see, read and write on a constant basis.
• Sitting, standing and walking; infrequent lifting/bending.
• Ability to interpret complex instructions and use problem solving to decide.

Responsibilities

• Provide general college information about services.
• Administer academic/certification exams through Testing Services.
• Schedule appointments for exams including eligibility and availability.
• Input data when necessary.
• Participate in training to stay current in technical areas.
• Learn software/hardware needed to administer tests and document results.
• Participate in vendor mandatory training.
• Promote diversity and FERPA compliance in all activities.

Skills

Interpersonal communication

Customer service

Multitasking

Flexibility

Questioning/proctor support

Problem solving

Listening/reading/writing

Education

Associate degree

Bachelor's degree preferred

Assessment Center experience

Tools

Word processing (MS Word)

Spreadsheets (MS Excel)

Job description

The position is responsible for the administration and documentation of assessments and will work closely with the Testing Services Manager to maintain currency (certified proctor) in skills and procedures.

Classification: Part-time, Staff

Compensation: $16/hr

Major Responsibilities

• Provide general college information about services.
• Administer academic/certification exams through Testing Services.
• Schedule appointments for exams including determining candidate eligibility and exam availability.
• Input data when necessary.
• Participate in training as necessary to stay abreast of appropriate technical areas.
• Learn software/hardware needed to administer the various tests, document results, and support the efforts of the Assessment Center according to established protocol.
• Participate in vendor mandatory training.
• Conduct all activities with an appreciation and respect for diversity of people, styles, and views. Promote same as an integral part of one’s work.
• Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.

Minimum Qualifications

• Associates degree and two years (Bachelor's preferred)
• Assessment Center experience required.
• A working knowledge of computers is essential.
• Excellent word processing and spreadsheet computing skills are required.
• Must exhibit excellent interpersonal communication, telephone, confidentiality, and customer service skills.
• Job requires flexibility and the ability to multitask.
• Willingness and patience to answer questions from fellow proctors and to assist in launching and concluding exams.
• Requires the ability to hear, talk, see, read and write on a constant basis.
• Constant sitting, standing and walking within the office area. Infrequent lifting and bending.
• Requires the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and to reason to make decisions

**Due to access of testing materials, current Ivy Tech Community College students may not be considered for the position.**

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

• All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

• Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.