PT Receptionist Evenings in the Groves

Carolina Meadows, Inc.; Chapel Hill (NC); Hybrid; USD 2,066,000 - 2,755,000; Part time

Job summary

The Groves at Carolina Meadow is seeking a Part-Time Unit Secretary to serve as the administrative anchor at the front desk, coordinating communications and scheduling for residents, families, and physicians.

You will support admissions, transfers, and discharges, and collaborate with nurses and physicians to ensure a smooth, organized shift. Strong clerical skills and empathy for seniors are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of clerical or administrative experience, ideally within healthcare, long-term care, or senior living.
• Strong proficiency with computers, including electronic health record (EHR) platforms or medical charting software.
• Exceptional communication, empathy, patience, and a genuine passion for working with a senior population.

Responsibilities

• Answer telephone calls, route messages accurately, and greet residents, family members, physicians, and vendors professionally.
• Assist the clinical team by compiling paperwork for new resident admissions, transfers, or discharges.
• Help coordinate transportation and external medical appointments for residents.
• Collaborate with the Charge Nurse, CNAs, and physicians to maintain an organized shift environment.

Skills

Communication

Empathy

Patience

Customer service

Education

High school diploma

Tools

EHR software

Job description

The Groves at Carolina Meadow is seeking an organized, detail-oriented, and welcoming Part-Time Unit Secretary to serve as the administrative anchor of our new State-of-the-Art building. Operating at the front reception desk, you will be the first point of contact for residents, families, and physicians. You will manage the flow of communication, coordinate scheduling, and provide essential administrative support to our team.

Key Responsibilities

• Communication Hub: Answer telephone calls, route messages accurately, and greet residents, family members, physicians, and vendors professionally.
• Admissions & Discharges: Assist the clinical team by compiling paperwork packages for new resident admissions, transfers, or discharges.
• Coordination & Scheduling: Help coordinate transportation and external medical appointments for residents.
• Team Support: Collaborate closely with the Charge Nurse, CNAs, and physicians to maintain an organized, smooth-running shift environment.

Qualifications & Skills

• Education: High school diploma or equivalent required.
• Experience: Minimum of 1 year of clerical or administrative experience, ideally within a healthcare, long-term care, or senior living environment (preferred).
• Technical Skills: Strong proficiency with computers, including electronic health record (EHR) platforms or medical charting software.
• Interpersonal Skills: Exceptional communication, empathy, patience, and a genuine passion for working with a senior population.