PT Pooled Aquatics (Assistant Pool Manager) (3 positions)

City-of-Pasadena,-Tx; Pasadena (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

City of Pasadena is seeking a Seasonal Assistant Pool Manager to support daily operations and staff supervision at City pools. You will oversee lifeguards, instructors, cashiers and managers-in-training to ensure safety, cleanliness and exceptional customer service for residents and visitors.

Responsibilities include coordinating daily chemical checks, logs, and lifeguard duties; conducting weekly in-service trainings; enforcing disciplinary procedures; and maintaining accurate records per city

Qualifications

• Lifeguarding and safety certifications from the American Red Cross.
• Knowledge of bloodborne pathogens and safety protocols.
• Preference for Water Safety Instructor certification from ARC.

Responsibilities

• Assist the Pool Manager with pool operations and ensure safety, cleanliness and quality customer service for City of Pasadena citizens and guests.
• Manage pool staff: lifeguards, instructors, cashiers and managers-in-training to ensure safety and service quality.
• Ensure daily operations: chemical checks, cleaning, daily logs, lifeguard duties and cashier duties are completed.
• Provide and monitor in-service trainings weekly and maintain staff skills to City Aquatics standards.
• Document disciplinary actions, coaching notes and maintain accurate records per city guidelines.
• Maintain organized files, time sheets, and attendance records; comply with timekeeping policy.

Skills

Customer service

Safety awareness

Staff supervision

Education

American Red Cross Lifeguarding certification

CPR with AED certification

First Aid certification

Bloodborne pathogens training

Water Safety Instructor (ARC)

Job description

Duties

Assist the Pool Manager with swimming pool operations and ensure safety, cleanliness and quality customer service for all City of Pasadena citizens and its guests. Manage pool staff: managers-in-training, cashiers, swim lesson instructors, lifeguards and guests of the facility ensuring the safety of each. The Assistant Pool Manager position is a seasonal position with the City of Pasadena Parks & Recreation Department.

Manage Daily Operations

Understand the importance of daily operations and ensure all chemical, cleaning, daily-log sheets, lifeguard duties and cashier duties are completed.

Customer Satisfaction

Display customer service with greetings, surveys, and acknowledgments. Handle customer concerns promptly and provide feedback to ensure customer satisfaction. Ensure all staff is giving the same customer service.

In-Service Trainings

Attend and actively participate in ALL In-Service Trainings. Provide of in-service training weekly and follow schedule provide by the Aquatics Office. Ensure the quality of the skills of each lifeguard is at the City of Pasadena Aquatics standards and above. Recognize skills that are not to standard and provide assistant for the lifeguards to ensure their skills and knowledge are at a level of satisfaction and are capable of performing patron surveillance.

Discipline

First understand the City of Pasadena's Corrective Action Method: Provide coaching to help employees understand their job requirements and meet their job expectations. Document all actions of the employee and of yourself as the pool manager to maintain accurate records of every account when dealing with discipline. Follow the city's guidelines of Coaching, Performance Counseling, Informal Reminders, Formal Reminders, and Performance Improvement Plans and if all else fails Termination.

Documentation

Keep files, reports, employee time sheets, chemical-log sheets, daily checklist, in-service sign-in sheets, etc... completed and organized. Be thorough with all documents and ensure they are completed and filed so easily accessible for Aquatics Manager & Asst. Rec Manager.

Required Work Days/Times/Hours

Assistant Pool Managers hours will vary depending on the pool. Assistant managers may be asked to cover shifts at other City pools and may be required to work as late as 9pm. ALL In-Service Trainings and manager meetings are mandatory. Must have and maintain, without interruption, all necessary licenses, certifications, clearances, and/or job requirements. Works the assigned schedule and complies with the City's timekeeping and attendance policy.

Qualifications

American Red Cross in Lifeguarding, CPR with AED, First Aid, blood borne pathogens. PREFFERED: American Red Cross Water Safety Instructor