PT Pooled Aquatics (Pool Manager) (3 positions)

City-of-Pasadena,-Tx; Pasadena (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

City of Pasadena is seeking a seasonal Pool Manager to oversee pool operations, safety, cleanliness, and exceptional customer service for residents and guests. You will supervise assistants, lifeguards, instructors, cashiers and managers in training, ensuring all duties are performed to the Aquatics Recreation standard.

Responsibilities include daily operations, training, discipline, documentation, and coordinating with the Aquatics Office.

Qualifications

• American Red Cross Lifeguard Instructor certification.
• American Red Cross Lifeguarding certification.
• CPR with AED certification.
• First Aid certification.
• Bloodborne pathogens training.

Responsibilities

• Manage daily operations, ensure safety, cleanliness and quality customer service.
• Oversee staff including lifeguards, instructors, cashiers and managers.
• Lead weekly in-service trainings and uphold aquatics standards.
• Implement coaching and disciplinary actions per city policies.
• Maintain records and submit reports in HydroApps software.
• Schedule adherence and attendance policy compliance.

Skills

American Red Cross LifeguardInstructor

American Red Cross Lifeguarding

CPR with AED

First Aid

Bloodborne pathogens

Job description

Duties: Manage swimming pool operations and ensure safety, cleanliness and quality customer service for all City of Pasadena citizens and its guests. Manage assistant pool manager, managers in training, cashiers, swim lesson instructors, lifeguards and all guests of the facility ensuring the safety of each.

The Pool Manager position is a seasonal position with the City of Pasadena Parks & Recreation Department.

Manage Daily Operations

Understand the importance of daily operations and ensure all chemical, cleaning, daily-log sheets, lifeguard duties and cashier duties are completed. Assist staff with daily operations as needed and ensure tasks are completed to the standard of the Aquatics Recreation Manager.

Customer Satisfaction

Display customer service with greetings, surveys, and acknowledgments. Handle customer concerns promptly and provide feedback to ensure customer satisfaction. Ensure all staff is giving the same customer service.

In-Service Trainings

Attend and actively participate in ALL In-Service Trainings. Assist with leading in-service training weekly and follow schedule provide by the Aquatics Office. Ensure the quality of the skills of each lifeguard is at the City of Pasadena Aquatics standards and above. Recognize skills that are not to standard and provide assistant for the lifeguards to ensure their skills and knowledge are at a level of satisfaction and are capable of performing patron surveillance.

Discipline

First understand the City of Pasadena's Corrective Action Method: Provide coaching to help employees understand their job requirements and tools to help employees meet their job expectations. Document all actions of the employee and of yourself as the pool manager to maintain accurate records of every account when dealing with discipline. Follow the city's guidelines of Coaching, Performance Counseling, Informal Reminders, Formal Reminders, Performance Improvement Plans, and if all else fails Termination policies.

Documentation

Keep files, reports, employee time sheets, chemical-log sheets, daily checklist, in-service sign-in sheets, etc...completed and organized. Be thorough with all documents and ensure they are completed and entered in HydroApps software for Aquatics Recreation Manger.

Required Work Days/Times/Hours

Managers hours will vary weekly depending on which pool they work at. Pool Managers may be scheduled to work as early as 5 a.m. and as late as 9 p.m. ALL In-Service Trainings are mandatory for Pool Managers. Managers are also required to attend bi-weekly managers meetings. Managers may be asked to cover shifts at other City of Pasadena pools. Must have and maintain, without interruption, all necessary licenses, certifications, clearances, and/or job requirements. Work the assigned schedule and comply with City timekeeping and attendance policy. Other duties as assigned by supervisor.

Qualifications: American Red Cross in Lifeguard Instructor, American Red Cross in Lifeguarding, CPR with AED, First Aid, blood borne pathogens (can obtain through the City of Pasadena prior to hire)