PT Patient Service Specialist - Front Desk, Bilingual

Select Medical; Orlando (FL); On-site; USD 22,000 - 25,000; Part time

Job summary

Select Medical is seeking a Patient Service Specialist to join our outpatient physical therapy center in Orlando, FL. This part-time role focuses on front-desk operations, patient registration, appointment scheduling, and initial insurance coordination to ensure a smooth visit.

You will greet patients, collect co-pays, verify eligibility, and communicate with insurance providers and internal teams to support efficient care. Bilingual skills and healthcare experience are highly valued.

Qualifications

• High School Diploma or GED.
• 1 Year of Front Desk Experience.
• Health Care Experience.
• Bilingual.
• 1 Year of Medical Office Experience.
• Insurance Verification Experience.

Responsibilities

• Greet and register patients and provide information about their visit and their next appointment.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys offices, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Bilingual

Healthcare experience

Customer service

Education

High School Diploma or GED

Tools

Insurance verification tools

Job description

Select Medical is seeking a Patient Service Specialist to join our outpatient physical therapy center in Orlando, FL. This part-time role focuses on front-desk operations, patient registration, appointment scheduling, and initial insurance coordination to ensure a smooth visit.

You will greet patients, collect co-pays, verify eligibility, and communicate with insurance providers and internal teams to support efficient care. Bilingual skills and healthcare experience are highly valued.