PT Customer Service Rep

Planet Fitness; Baltimore (MD); Vor Ort; USD 17.000 - 24.000; Teilzeit

Benefits dieser Stelle

PTO

Employee Assistance Program

Free Black Card Membership

Shift-differential pay

Growth opportunities

Competitive pay

Zusammenfassung

Planet Fitness in Baltimore, MD is hiring a part-time Customer Service Representative. Starting pay is $15 per hour with scheduled increases at 180 days, 1 year, and every 6 months thereafter.

Responsibilities include answering phones, greeting members, processing purchases, promoting PE@PF classes, and maintaining a clean club environment. Qualifications include customer service experience, a high school diploma or GED, and basic computer proficiency.

Qualifikationen

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Aufgaben

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to members and new members.
• Maintain a clean, sanitized and safe club environment.

Kenntnisse

Customer service experience

Basic computer skills

18+ years old

Ausbildung

High school diploma / GED

Jobbeschreibung

Job Details: Job Location: L191 Belair - Baltimore, MD 21206, Part- Time: Starting at $15 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.


• We Are Driven – Problem solvers who deliver results.


• We Are Passionate – Positive energy with a real desire to help others.


• We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits:

• Growth Opportunities over 90% of our management team started as an entry level team member!


• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.


• Shift-differential pay for select shifts


• PTO for all employees


• Employee Assistance Program


• Free employee Black Card Membership

Customer Service Representative Responsibilities:

• Answer phones in a friendly manner using information script


• Greet members, sign up and tour new members, and log amenities.


• Respond to member questions and concerns in a timely and professional manner


• Process beverage or merchandise purchases through the point of sale system


• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members


• Provide a clean, sanitized and safe club environment.

Qualifications: Job Requirements:

• Customer service experience


• High school diploma/GED equivalent preferred


• Must be 18 years of age or older


• Basic computer proficiency

Physical Demands:

• Frequent lifting, carrying, pushing, and pulling


• Must be able to lift up to 75 lbs.


• Will encounter cleaning chemicals during shift


• Frequent climbing, balancing, kneeling and crouching during shift


• Continual reaching with hands/fingers/arms during shift