PT Clerical Assistant II - Library (Public Services)

coptx; Pasadena (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

Pasadena Public Library is seeking a customer-focused library assistant to work across service desks and shelving areas in Pasadena, TX. You will handle circulation tasks, assist patrons with catalogs and databases, and help promote library materials.

The role requires a High School diploma or GED and a Texas driver’s license; associate degree is a plus. Bilingual English/Spanish skills and some experience with children are beneficial.

Qualifications

• High School diploma or GED required and a valid Texas Driver's License.
• Preferred: an associate degree or some college education.
• Some library or similar setting experience desirable.
• Experience working with children a plus.
• Bilingual in English and Spanish and Red Cross first aid training a plus.

Responsibilities

• Assist at customer service desks, answering questions in person, online and by phone.
• Process library card applications and update customer information.
• Shelve books and process holds; manage fines and refunds.
• Assist users with online catalogs, databases and computers; create displays and bookmarks to promote collections.
• Provide reader's advisory and assist with collection maintenance.
• Support programming and outreach; maintain public service areas and library equipment.

Skills

Customer service

Bilingual English/Spanish

Communication

Education

High School diploma or GED

Associate degree (preferred)

Job description

Responsibilities

• Operates in a diverse environment to help fulfill the mission, vision and values of the Library and the City of Pasadena by performing the general tasks associated with circulation duties, basic reference assistance, shelving, shelf-reading and shifting library materials.


• Provides assistance at all customer service desks throughout the library, answering questions in person, online and by telephone.


• Processes library card applications and issues new or replacement library cards to customers. Inputs and updates customer account information.


• Shelves books and processes hold requests for library customers. Bills customers for lost, damaged, and missing items. Collects and processes library fees and/or refunds.


• Assists library customers with the use of online catalogs, databases and computers. Assists in promoting all library collections through designing and constructing displays, signage and bookmarks.


• Provides reader\'s advisory to library customers. May assist with collection development, weeding projects and other collection maintenance projects.


• Researches, manages, and presents library programming and outreach. Assists in maintaining public service areas and library equipment/facilities.

Qualifications

• High School diploma or GED required and a valid Texas Driver\'s License.


• Preferred: An associate degree or some college education.


• Some experience working in a library or similar setting desirable.


• Experience working with children a plus.


• Bilingual in English and Spanish and American Red Cross first aid training a plus.