Union Room Attendant

Marriott Resorts Hospitality Corporation

San Francisco (CA)

On-site

USD 29,000 - 41,000

Full time

14 days+
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Benefits offered by this job

Uniform laundering
Stipend for work shoes
Discounted meals, complimentary softDr

Job summary

Marriott Vacations Worldwide is seeking a Guest Room Attendant in San Francisco to respond promptly to guest requests, stock rooms, replace linens and amenities, and ensure rooms are clean and ready for guests. The role requires availability for 1st shift, weekends, and holidays.

The position offers an hourly wage of 25.32, with site perks including uniform laundering, shoe stipends, meals discounts, and regular recognition programs.

Qualifications

  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Ensure uniform and personal appearance are clean and professional.
  • Welcome and acknowledge all guests according to company standards.

Responsibilities

  • Make beds and replace amenities in rooms as needed.
  • Replace dirty linens and towels with clean items.
  • Vacuum carpets in guest rooms and hallways.
  • Move, lift, carry, push, pull objects weighing up to 25 pounds.
  • Stand or walk for extended periods.

Skills

Customer service
Safety procedures
Professional communication

Job description

JOB SUMMARY

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway.

Shift: 1st; must be available to work weekends and holidays.

Position type: Full Time.

Hourly Wages: 25.32

Site Specific Perks
  • Uniform laundering
  • Stipend for work shoes
  • Discounted meals, complimentary soft drinks
  • Department celebrations
  • Associate Appreciation Week
  • Monthly associate recognition and reward programs
  • Monthly cell phone stipend
CORE WORK ACTIVITIES
  • Follow all company and safety and security policies and procedures
  • report any maintenance problems, safety hazards, accidents, or injuries
  • complete safety training and certifications
  • properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests' service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Stand, sit, or walk for an extended period of time
  • Perform other reasonable job duties as requested by Supervisors
  • Attention to customer service with a professional and pleasant personality
  • Available to work a flexible schedule including evenings, weekends, and holidays.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled. Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you.

Facts
  • 20,000+ Associates worldwide
  • Vacation Ownership
  • 7 Iconic Brands
  • Approximately 120 Vacation Ownership Resorts
  • 700,000+ Owner families
  • 90%+ Guest satisfaction score
  • Exchange & Third-Party Management
  • More than 3,200 affiliated resorts in over 90 countries and territories
  • Approximately 1.6 million exchange network members
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