PT Brand Ambassador Support

brobstongroup.com - Jobboard; Nashville (TN); On-site; USD 20,664 - 34,440; Part time

Job summary

brobstongroup.com - Jobboard is seeking a Part-time Brand Ambassador in Nashville, TN to deliver a personalized, customer-first shopping experience. The role involves driving sales through individual KPIs, supporting store visual standards, and collaborating with the team to maintain an inclusive environment.

The ideal candidate will have strong communication skills and experience in a retail or high-volume customer service setting. A flexible schedule is required, along with the ability to lift up to 30 lbs and engage with customers effectively.

Qualifications

• Retail or similar high-volume customer service experience preferred.
• Strong communication skills and a customer-focused mindset.
• Ability to stand and walk for extended periods and operate the register.
• Ability to lift up to 30 lbs and maneuver around sales floor and stock areas.
• Flexible availability including days, evenings, weekends and occasional travel as required.

Responsibilities

• Provide exceptional customer service and personalized styling recommendations.
• Meet or exceed individual sales objectives and KPI targets (SPH, data capture).
• Support store operations including opening/closing tasks, floor sets, and replenishment.
• Assist customers in fitting rooms and maintain store standards on the sales floor and back of house.
• Utilize company tools and programs such as Polo Connect to engage customers.
• Maintain visual merchandising standards and provide product feedback to management.

Skills

Customer service

Sales experience

Strong communication skills

Ability to lift 30 lbs

Flexibility in availability

Job description

Summary

Part‑time Brand Ambassador who delivers a personalized, customer‑first shopping experience on the sales floor. Drives individual KPIs such as sales per hour and data capture while supporting store visual standards, fitting room service, and operational tasks. Collaborates with the team to uphold brand policies and contributes to a cohesive, inclusive store environment.

Responsibilities

• Provide exceptional customer service and personalized styling recommendations.
• Meet or exceed individual sales objectives and KPI targets (SPH, data capture).
• Support store operations including opening/closing tasks, floor sets, and replenishment.
• Assist customers in fitting rooms and maintain store standards on the sales floor and back of house.
• Utilize company tools and programs such as Polo Connect to engage customers.
• Maintain visual merchandising standards and provide product feedback to management.

Requirements

• Retail or similar high-volume customer service experience preferred.
• Strong communication skills and a customer-focused mindset.
• Ability to stand and walk for extended periods and operate the register.
• Ability to lift up to 30 lbs and maneuver around sales floor and stock areas.
• Flexible availability including days, evenings, weekends and occasional travel as required.