Pt Brand Ambassador

brobstongroup.com - Jobboard; Norfolk (VA); On-site; USD 20,664 - 27,552; Part time

Job summary

brobstongroup.com - Jobboard is seeking an In-store Brand Ambassador who excels in delivering exceptional customer service. This role involves providing product knowledge and driving sales through cross-selling and upselling while ensuring efficient transactions.

The ideal candidate should have retail experience and strong communication skills, with a flexible schedule that includes evenings and weekends. Responsibilities also include maintaining a clean environment and supporting visual merchandising standards.

Qualifications

• Retail or related customer-facing experience preferred.
• Strong communication skills and ability to build positive relationships.
• Ability to operate a register/POS and lift up to 30 lbs.

Responsibilities

• Greet customers and provide product information.
• Process sales transactions and manage promotional offers.
• Maintain cleanliness and organization of the cash wrap area.

Skills

Customer service

Communication skills

Retail experience

Multitasking

Job description

Summary

In-store Brand Ambassador who delivers exceptional customer service and creates welcoming experiences on the sales floor. Responsible for driving sales through product knowledge, cross-selling and upselling while ensuring accurate and efficient checkout transactions. This role may be scheduled as part-time or full-time and requires a flexible availability including evenings, weekends and occasional travel.

Responsibilities

• Greet customers, provide product information, and engage in selling to enhance the customer experience
• Process sales transactions (cash, credit, debit, checks) and manage promotional offers and coupon redemption
• Validate and inspect returned merchandise and elevate issues to management as needed
• Execute Ship to Home orders and maintain accurate customer profiles in the POS system
• Maintain cleanliness and organization of the cash wrap, queue line and surrounding areas
• Support visual merchandising standards and capture reticket information for tagless merchandise

Requirements

• Retail or related customer-facing experience preferred
• Strong communication skills and ability to build positive relationships with customers and colleagues
• Ability to operate a register/POS, stand and walk for extended periods, and lift up to 30 lbs.
• Flexible schedule availability including days, evenings, weekends and potential overnight travel
• Ability to multitask while maintaining customer service priority and follow company standards and training