Part Time Brand Ambassador

brobstongroup.com - Jobboard; Grove City (Mercer County); On-site; USD 30,000 - 40,000; Full time

Job summary

Brobstongroup.com - Jobboard is seeking a Brand Ambassador in Grove City, United States. This entry-level role provides a personalized, customer-first shopping experience on the sales floor while supporting store operations.

The Brand Ambassador is responsible for driving individual KPIs, demonstrating product knowledge, and contributing to a cohesive team environment. Ideal candidates will have strong communication skills and a flexible schedule.

Qualifications

• Retail or related high-volume customer service experience preferred.
• Strong communication skills and ability to build positive customer and team relationships.
• Ability to lift up to 30 lbs and perform moderate climbing when needed.

Responsibilities

• Deliver exceptional customer service and a welcoming shopping experience.
• Support floor sets, replenishment, stock organization, and back-of-house responsibilities.
• Participate in company trainings and provide product and customer feedback to management.

Skills

Customer service

Sales performance

Communication

Job description

Summary

Provide a personalized, customer-first shopping experience on the sales floor while supporting store operations and visual standards. The Brand Ambassador drives individual KPIs, demonstrates product knowledge and styling expertise, and contributes to a cohesive team environment. This entry-level role supports customer connections through company programs and helps maintain high store presentation and operational standards.

Responsibilities

• Deliver exceptional customer service and a welcoming shopping experience.
• Meet or exceed individual sales objectives and KPIs (SPH, data capture) and use tools to drive performance.
• Assist customers in fitting rooms with sizing and maintain fitting room standards.
• Support floor sets, replenishment (ISOS), stock organization and back-of-house responsibilities.
• Maintain store visual standards and follow company guidelines for presentation.
• Participate in company trainings and provide product and customer feedback to management.

Requirements

• Retail or related high-volume customer service experience preferred.
• Strong communication skills and ability to build positive customer and team relationships.
• Ability to stand, walk for extended periods, operate a register and maneuver around sales floor and stock areas.
• Ability to lift up to 30 lbs and perform moderate climbing when needed.
• Flexible availability including days, evenings, weekends and occasional travel as required.