- Answer incoming telephone calls, provide information, route calls to appropriate personnel, and take accurate messages.
- Greet students, visitors, and community members at the front desk and assist with inquiries regarding courses, registration requirements, schedules, and services.
- Monitor and respond to department email inquiries, provide timely and professional customer service to students and the public.
- Assists students with course registration processes and enters registration information into student information system
- Maintains, organizes, files, and retrieves student records while ensuring compliance with applicable confidentiality and record retention requirements.
- Provides general administrative support including data entry, preparing correspondence, updating records, and maintaining office files.
- Assists faculty and staff with administrative tasks and special projects as assigned.
- Maintains reception area materials, forms, and informational resources for students and visitors.
- Answer incoming telephone calls, provide information, route calls to appropriate personnel, and take accurate messages.
- Greet students, visitors, and community members at the front desk and assist with inquiries regarding courses, registration requirements, schedules, and services.
- Monitor and respond to department email inquiries, provide timely and professional customer service to students and the public.
- Assists students with course registration processes and enters registration information into student information system
- Maintains, organizes, files, and retrieves student records while ensuring compliance with applicable confidentiality and record retention requirements.
- Provides general administrative support including data entry, preparing correspondence, updating records, and maintaining office files.
- Assists faculty and staff with administrative tasks and special projects as assigned.
- Maintains reception area materials, forms, and informational resources for students and visitors.
Major r Esponsibilities
- Answer incoming telephone calls, provide information, route calls to appropriate personnel, and take accurate messages.
- Greet students, visitors, and community members at the front desk and assist with inquiries regarding courses, registration requirements, schedules, and services.
- Monitor and respond to department email inquiries, provide timely and professional customer service to students and the public.
- Assists students with course registration processes and enters registration information into student information system
- Maintains, organizes, files, and retrieves student records while ensuring compliance with applicable confidentiality and record retention requirements.
- Provides general administrative support including data entry, preparing correspondence, updating records, and maintaining office files.
- Assists faculty and staff with administrative tasks and special projects as assigned.
- Maintains reception area materials, forms, and informational resources for students and visitors.
Additional Job Functions
- Assists with student orientations, information sessions, recruiting events, and other departmental activities as needed.
- Performs other duties as assigned that support department operations and student services.
Required/Minimum Qualifications
Knowledge, Skills and Abilities:
- Ability to demonstrate the College values
- Must project a professional image, have excellent telephone etiquette and communication skills
- Must be extremely accurate and have excellent proofreading, grammar and spelling skills
- Must be able to work in a team environment, be flexible with good public relations skills, work well with details and deadlines, balance multiple tasks, analyze and solve problems and work independently in a fast-passed office environment
- Basic skill level in Microsoft Office (Word, Excel & PowerPoint)
Required Education
High school diploma or equivalent
Preferred Education
Above requirement plus one year of specialized or technical training beyond high school
Required Experience
Two years of office, clerical or administrative support experience; or an equivalent combination of education and experience to successfully perform the essential duties of the job.
Preferred Experience
Above requirement including one or more years in a higher education environment. Bilingual candidates are encouraged to apply.
Additional Information
Remote Work Opportunities:
The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.
Work Environment
Office environment
Physical Activity
Listing with up to 25 pounds of force