PT Account Coordinator

American Management Association; Town of Harrietstown (NY); On-site; USD 20,000 - 35,000; Part time

Job summary

The American Management Association (AMA) is hiring a part-time Account Coordinator located in the Town of Harrietstown, New York. This role involves reactivating dormant accounts, contacting new customers, and supporting current customer needs for professional development.

Applicants should have a high school diploma and preferably a college degree, along with strong communication and time management skills. Experience in customer service is required. The position offers a dynamic role within a leading professional development organization.

Qualifications

• 2+ years of customer service experience preferred.
• Ability to commute to Saranac Lake, NY daily.
• Strong communication and organizational skills required.

Responsibilities

• Contact dormant accounts and inquire about training needs.
• Ensure accurate customer contact information.
• Execute corporate marketing strategies.
• Provide exceptional customer service.
• Organize daily work schedule.

Skills

Strong communication skills

Time management

Organizational skills

Customer service

Motivation and drive

Education

High School graduate or equivalent

College preferred

Job description

American Management Association (AMA), a leader in professional talent development is hiring PT Account Coordinators who will be responsible for reactivating accounts, contacting new customers and providing support to current customers in planning their employees' professional development needs.

Job Responsibilities

• Contact dormant accounts and inquire about customers’ training needs
• Ensure that customer profiles have accurate contact information
• Execute corporate marketing strategies
• Provide exceptional customer service when interacting with customers
• Plan and organize daily work schedule
• Other related duties

Qualifications

• Applicant must be able to commute to Saranac Lake, NY on a daily basis.
• High School graduate or equivalent required; college preferred.
• 2+ years of customer service experience preferred.
• Strong communication skills required.
• Solid time management and organizational skills.
• Highly motivated and completion driven.

About American Management Association (Amanet.org)

American Management Association (AMA) is a global professional development organization that empowers individuals and organizations to thrive in today’s dynamic business environment. Through leadership development, management training, and corporate learning solutions—delivered in person and online—AMA equips professionals with practical skills, strategic insight, and real-world tools to drive performance, lead change, and accelerate growth.

An EOE/AA Employer, M/F/Individuals with Disabilities/Veterans- an ADA compliance organization