Psychotherapy Operations Lead

Jobtailor; Park Ridge (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor in Park Ridge, IL seeks an Operations Manager for the Psychotherapy team to oversee daily operations, staffing, and workflow efficiency across multiple facilities. This role requires leadership, scheduling, and performance oversight of field-based clinicians and administrative staff.

You will develop policies, manage vendor relationships, and ensure HIPAA-compliant documentation while driving program growth and revenue-cycle coordination with finance.

Qualifications

• Proven experience in a management or supervisory role.
• Experience in a nursing home, assisted living, or other healthcare setting (preferred).
• Strong organizational, leadership, and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple priorities in a fast-paced environment.
• Discretion and professionalism when handling sensitive information.

Responsibilities

• Oversee daily operations of the Psychotherapy team, including staffing coverage, interviewing/hiring, scheduling, and workflow efficiency across assigned facilities.
• Manage and support field-based psychotherapists and administrative staff, providing leadership, training, and performance oversight.
• Develop and implement operational policies and procedures to improve efficiency, compliance, and quality of care.
• Manage vendor relationships and team resources.
• Ensure compliance with healthcare regulations, documentation standards, and privacy requirements, including HIPAA.
• Collaborate with clinical leadership and facility partners to align operations with care standards and program growth goals.
• Handle billing, insurance, and revenue cycle oversight in coordination with finance/billing staff.
• Serve as a liaison between the psychotherapy team and skilled nursing/assisted living facility staff.
• Support onboarding and credentialing of new clinicians and staff from an operational standpoint.
• Identify opportunities for process improvement and implement scalable systems as the team grows.

Skills

Team Leadership

Healthcare Compliance

Operational Management

Process Improvement

Communication Skills

Job description

Jobtailor in Park Ridge, IL seeks an Operations Manager for the Psychotherapy team to oversee daily operations, staffing, and workflow efficiency across multiple facilities. This role requires leadership, scheduling, and performance oversight of field-based clinicians and administrative staff.

You will develop policies, manage vendor relationships, and ensure HIPAA-compliant documentation while driving program growth and revenue-cycle coordination with finance.