Psychiatric Safety Officer

Wingspan Care Group; Shaker Heights (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Healthcare package

Education tuition discount

Employer 403(b) match

Generous PTO

EAP support

Fertility coverage

Childcare FSA

Pet insurance

Job summary

Wingspan Care Group seeks a Psychiatric Safety Officer to protect the agency’s premises, assets, staff and clients across campus programs. You will patrol, respond to calls for assistance, de-escalate situations and assist with safety, investigations, and recording daily activity.

Requirements include a High School Diploma or equivalent, knowledge of public safety protocols, integrity, and 3 years’ relevant experience preferred. Wingspan is an Equal Opportunity Employer.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of public safety and basic security protocols.
• Integrity and professionalism.
• 3 years of experience as safety officer, school resources officer, security guard, or equivalent position preferred.
• Surveillance skills and detail orientation; strong verbal communication.

Responsibilities

• Patrol premises regularly to maintain order and establish presence.
• Respond to calls for assistance campus-wide and de-escalate as needed.
• Assist with safety search and inventory of belongings for new patients.
• Complete patient checks and document all activity as required.
• Submit daily activity reports and incident reports when necessary.
• Conduct security screenings with visitors and investigate suspicious activity.
• Maintain records reflecting the facility's safety programs.
• Coordinate security services with other departments and staff.

Skills

Surveillance skills

Detail orientation

Strong verbal communication

Integrity and professionalism

Knowledge of public safety and basic

Experience in safety/security

Education

High School Diploma or equivalent

Job description

Salary and Benefits:

The salary for this position is $21 per hour.

At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

• Healthcare:Comprehensive medical (free option available), dental, vision & FSAs
• Education Perks:50% CWRU MSW tuition discount & free supervision for licensed roles
• Financial Security:403(b) retirement plan with employer match
• Work-Life Balance:Generous PTO, paid holidays, and 24/7 EAP support
• Family Care:Fertility/IVF coverage, childcare FSA, and pet insurance

Shifts Available:

• 7am – 7pm Saturday – Sunday
• 7pm – 7am Saturday – Sunday

Qualifications:

• High School Diploma or equivalent required.
• Knowledge of public safety and basic security protocols.
• Integrity and professionalism.
• Skills:
  • Surveillance skills and detail orientation.
  • Strong verbal communication.
• 3 years of experience as safety officer, school resources officer, security guard, or equivalent position preferred.

Agency Summary:

Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies – resulting in improvements to the delivery of direct service operations.

Position Description:

The Psychiatric Safety Officer will protect the Agency’s premises, assets, staff, and clients. The Psychiatric Safety Officer will also partner with program staff to engage with clients and patients to aid and promote safe, therapeutic environments across campus programs.

Responsibilities Include:

• Patrol premises regularly to maintain order and establish presence. Monitor campus for trespassers and unauthorized vehicles.
• Respond to calls for assistance across campus including, but not limited to, assistance to help de-escalate situations involving patients in a therapeutically appropriate manner.
• Assist in the re-direction and de-escalation of patient situations, and work to help prevent them.
• Assist with safety search and inventory of belongings for new patients.
• Complete patient checks upon request and document all activity as required.
• Submit detailed daily activity reports (DARs) and complete Incident Reports when necessary.
• Conduct security screenings with visitors.
• Investigate displays or reports of suspicious activity.
• Respond to security and fire alarms by investigating situations and assisting as needed.
• Maintain records that reflect the facility’s safety programs.
• Make written and oral reports/recommendations to the Manager of Facilities, Compliance, and Safety and/or the Agency leadership concerning safety procedures.
• Develop methods for coordinating security services with other departments.
• Maintain active certification in Therapeutic Crisis Intervention (TCI), CPR/FA, and other training programs as determined by Supervisor.
• Maintain confidential patient/client information pursuant to HIPAA and Agency policies/procedures.
• Maintain needed program specific credentialing, training, and other procedures.
• Attend scheduled staff meetings, supervision, and on-going training.
• Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
• Other duties as assigned by management.

Wingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories.