Psychiatric Intake & Care Coordinator

View Behavioral Health

Long Beach (CA)

On-site

USD 60,000 - 68,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

Shift differential for eligible NOC

401(k) retirement plan

Job summary

View Behavioral Health in Long Beach, CA is seeking an Intake Coordinator to support welcoming, efficient admissions for psychiatric care. You will gather patient information, coordinate logistics, and liaise with clinical teams under the Intake Manager.

The role requires calm communication under pressure, English fluency, basic data entry into EHR, and reliable teamwork. Shifts include PM and NOC; this position offers comprehensive benefits and opportunities for professional growth.

Qualifications

High school diploma or equivalent required.
Minimum of two years in a behavioral health, healthcare, or hospital setting (role-specific equivalent acceptable).
Demonstrated ability to remain calm, composed, and effective in high-stress or crisis situations.
Strong teamwork and collaboration across disciplines and departments.
Proficiency with computers and electronic documentation.
Fluent reading, writing, and speaking English.

Responsibilities

Collect relevant health information and conduct pre-admission assessments.
Coordinate patient transportation for safe and timely transitions.
Handle triage calls and conduct phone assessments with potential patients.
Verify patient insurance coverage and perform basic eligibility and billing computations.
Enter patient data into the EHR system; admit and discharge patients.
Communicate patient status and admission approvals with clinical teams.
Notify relevant departments of patient admissions.
Document all phone calls and relay messages appropriately.