Front Office Admin Support – Oncology, Santa Clarita

UCLA Health; California (MO); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health is seeking an administrative and patient care support specialist for an assigned clinic in the UCLA Health Community Clinics. You will coordinate patient flow from registration to discharge and work as a member of the Ambulatory Care clinic team to ensure smooth outpatient operations and high patient satisfaction.

Work schedule is Monday–Friday, 8:30am–5:30pm, with an on-site requirement at the clinic and potential remote elements as indicated.

Qualifications

• Excellent communication with physicians and staff in high-volume clinics.
• Strong organizational and prioritization abilities.
• Experience facilitating appointment scheduling and transportation arrangements.
• Coordinate multiple services at UCLA Medical Center with staff.

Responsibilities

• Coordinate patient flow from registration to discharge.
• Assist in clinic operations to ensure smooth outpatient flow.
• Support appointment scheduling and transportation arrangements.
• Collaborate with Ambulatory Care team to enhance patient satisfaction.

Skills

Professional communication

Organizational skills

Appointment coordination

Interpersonal skills

Tools

Word

Excel

Email

Job description

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday, 8:30am-5:30pm

Duration

Indefinite

Salary Range: $27.74 - 39.36 Hourly

Primary Duties and Responsibilities

In this role, you will provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary range: $27.74/hr - $39.36/hr

Job Qualifications

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.