Proxy Voting Operations Analyst

ISS STOXX; Norman (OK); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

FSA and commuter benefits

Generous paid time off

Volunteer Day

Paid parental leave

Hybrid working options

Job summary

ISS STOXX is seeking a Vote Execution Analyst to join our Norman, Oklahoma team. This role monitors the proxy voting flow for clients, ensuring votes are submitted accurately and efficiently, while collaborating with internal teams and external ballot distributors.

You will escalate issues, monitor reporting, and help improve processes and governance around proxy voting and data management. A strong emphasis on reliability, communication, and integrity is essential.

Qualifications

• Bachelor’s degree.
• Analytical and problem-solving skills with strong attention to detail.
• Excellent oral and written communication skills.
• Strong organizational and time-management abilities.
• Team player with relationship-building skills.
• PM skills—defining scope, resources, timelines, and deliveringables.
• Absolute personal and business integrity.

Responsibilities

• Link proxy ballot provider data to ISS proxy voting data.
• Manage and improve processes that maintain and manage mission critical data for the proxy voting and proxy distribution services.
• Serve as a subject matter expert with regards to the process flow of proxies and any ballot provider-specific issues.
• Work with internal ISS teams, custodian banks, and ballot providers to answer questions and ensure successful issue resolution regarding the proxy flow and vote instruction process.
• Develop strong relationships with both internal teams and external constituents.
• Review production and timeliness reports and work to implement continuous process improvement and internal controls on mission critical data.
• Establish and monitor key performance indicators that are critical to achieving team goals and performance objectives.
• Maintain data to ensure quality of mission critical information using both proprietary applications and commonly used business software applications.
• Work with account managers and client implementation to ensure that required client data is received in a timely and high quality manner.
• Ensure comprehensive audit trails are in place for data that is received from or sent to production systems.
• Establish and monitor quality control metrics to identify potential data issues and taking ownership of resolution for all issues that are identified.
• Support development of training documentation, standard procedures and systems to support growing team

Skills

Analytical skills

Problem solving

Communication skills

Organizational skills

Team player

Project management

Education

Bachelor's degree

Tools

Salesforce

Job description

ISS STOXX is seeking a Vote Execution Analyst to join our Norman, Oklahoma team. This role monitors the proxy voting flow for clients, ensuring votes are submitted accurately and efficiently, while collaborating with internal teams and external ballot distributors.

You will escalate issues, monitor reporting, and help improve processes and governance around proxy voting and data management. A strong emphasis on reliability, communication, and integrity is essential.